Medical Assistant- Lexington Primary Care

Primary Responsibilities

• Contributes to BIDHC patient, practice, and organizational goals through relationship development and care team coordination.
• Develops long-term empathetic relationships with patients, families, and colleagues to support patient care.
• Affords timely flow during patient visits, informs patients and providers of delays, engages with patients about visit reasons, updates medication and allergy lists, and acts as a liaison between patient and practice staff.
• Communicates clearly with patients and the care team, providing hand-offs to providers entering the exam room.
• Performs medical assisting duties under proper supervision, such as obtaining vital signs, height, and weight measurements, performing EKGs, point-of-care testing, phlebotomy, administering immunizations (for those who have graduated from an accredited MA program only), and assisting during routine procedures.
• Engages in Population Health efforts by leading conversations to meet quality and population health goals through outreach and health coaching.
• Maintains an unobstructed area for patient access, monitors practice activity, and identifies, addresses, and conducts outreach to patients with health maintenance or chronic disease management needs.
• Monitors, orders, and maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates.
• Works within the electronic health record system (EHR) to queue prescription renewals and add new medications for review by a licensed provider, enters/scribes orders for tests, services, or appointments in the EHR, accurately documents tasks performed during the visit, and ensures proper billing.
• Schedules related diagnostic and lab tests, verifies patient insurance, including prior authorizations, referrals, and pre-certifications.
• Identifies and addresses OSHA compliance issues, ensures patient safety practices to prevent/eliminate risks of patient harm, promptly reports adverse patient events and near misses, and ensures PHI is only used for patient treatment, payment, and operations.

Required Qualifications

• High School diploma or GED required.
• Minimum of 6 months clinical classroom experience required.
• Preferred qualifications include 0-1 years related work experience or customer service-related experience in any field, graduate from BILH Primary Care Clinical Assistant Training program preferred, or EMT Basic License preferred, or Phlebotomy Certificate preferred, or other healthcare training preferred.