Medical Assistant Lead - Boise 23rd

About the Role

At Terry Reilly, we believe in a healthy, thriving community, achieved through our mission-driven and talented team. We offer integrated medical, dental, and behavioral health services across the Treasure Valley, providing employees with a unique opportunity to experience various healthcare disciplines. We value work-life balance and offer excellent benefits, including options for free healthcare.

Responsibilities

• Coordinate a team of medical assistants, providing instruction, training, and support to ensure smooth processes.
• Work within the Patient Centered Medical Home model to analyze patient health information, identify care needs, and coordinate continuity of care.
• Oversee and manage proactive care for patients with chronic conditions and identify wellness/preventative services.
• Provide direct supervision of all Medical Assistants within the care team to ensure consistency in procedures and high clinical outcomes.
• Collaborate with medical, dental, behavioral health, and administrative team members.

Qualifications

• Graduate of an accredited Medical Assisting program and currently certified/registered.
• 3 years of medical assisting experience.
• Strong customer relations and communication skills with a proven record of customer service excellence.
• Ability to organize, prioritize, and coordinate multiple activities and tasks.
• Strong analytical and problem-solving skills.
• Ability to work independently and use sound judgment.
• Demonstrates cultural sensitivity and proven computer and EHR skills.

Skills

• Articulate telephone voice, legible penmanship, reasonable spelling skills, and proficient computer skills.
• Ability to handle stress related to demanding or difficult patients/team members, competing priorities, and changing processes.
• Demonstrates a "can-do" spirit, optimism, ownership, and commitment.