Medical Assistant Lead – Akido Scope AI Clinic

Overview

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

The Opportunity

We are seeking a highly adaptable and service-oriented Lead Medical Assistant to help launch and support Akido’s innovative outpatient primary care clinic in Rhode Island. This is a unique opportunity to play a critical role in supporting clinic operations from day one.

What You'll Do

• Support day-to-day clinical and operational workflows within a lean outpatient primary care clinic
• Perform both front-office and back-office Medical Assistant responsibilities, including patient registration, insurance verification, eligibility checks, rooming, vital signs, discharge coordination, and referrals
• Help coordinate technology-enabled and asynchronous care workflows, including AI-supported patient routing processes
• Serve as an operational “air traffic controller” to help ensure patients receive the appropriate level of care efficiently
• Deliver a high-quality, professional, and compassionate patient experience
• Assist with maintaining clinic operations, organization, inventory management, and purchasing of supplies
• Help support clinic growth and operational excellence
• Take ownership across clinical, administrative, and operational responsibilities

Required

• High School graduate or equivalent. Completion of accredited certified medical assistant training program required.
• Certified Medical Assistant (CMA, RMA, CCMA, NCMA, or equivalent accredited certification) required
• Current BLS/CPR certification required or ability to obtain prior to start date
• Experience supporting both front-office and back-office clinic operations
• Experience with insurance verification, referral coordination, and patient access workflows
• Willingness to roll up your sleeves and take ownership across clinic operations
• Comfortable working in a lean, startup-style setting with evolving workflows and responsibilities
• Ability to work onsite during standard business hours
• Strong customer service and patient communication skills
• Strong emotional intelligence, professionalism, and problem-solving skills

Preferred

• Experience as a Practice Coordinator, or Practice Manager
• Experience helping oversee daily clinic operations independently
• Startup or high-growth healthcare environment experience
• Bilingual in Spanish, Portuguese, or other languages preferred
• Interest in healthcare innovation, technology-enabled care, or AI-supported clinical operations

Pay

Hourly pay range: $26 - $28 USD

About Akido

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.