Medical Assistant - Laboratory Services (Temporary)

About Us Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. As a private, non-profit 501(C) (3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits from more than 95,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you. Work Schedule: Monday-Friday from 8:00 am - 5:00 pm. This is a temporary position expected to last 6 months. ROLE OVERVIEW And PURPOSE The Medical Assistant, Laboratory Services will communicate and provide excellent patient-care services in our clinical laboratory. This role will take vitals, verify/record patients’ identities in their medical charts, and perform other exam room duties. Additionally, this role will draw blood from patients and donors for analysis or other specified medical purposes. Responsibilities Medical Assistant DutiesTakes patient vital signs and obtains patient intake informationPerforms clinical procedures, such as blood draws, vaccines, nebulizer treatments, ear lavages, or EKGsAssesses patient needs and provides education and resources accordinglyEnsures exam rooms are stocked, cleaned, and ready for examinations and proceduresLaboratory Assistant DutiesAssembles equipment according to standard protocols for specified tests and procedures, such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work trayConducts interviews with patients and donors to verify their identity to their corresponding medical labels for blood samplesProvides patients and donors with an overview and instruction of the procedures they will be conducting; answers any patient questions pertaining to instructions or proceduresFollows all standard protocols for drawing blood from patients and donors; seeks assistance from a supervisor for any complications outside of standard protocolDisposes of all used apparatuses in their designated receptablesProvides patients and donors with post-blood draw instructionsCompletes ongoing/annual training for position compliancePerforms quality control by checking daily temperatures and performing routine controls for testing at the sitesPrepares EOM report to submit to the Laboratory Operations Manager Education/Experience Valid medical assistant certificate from an accredited program requiredCurrent Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employmentThese courses must follow AHA guidelines but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards Additional Education/Experience 1 year of Medical Assistant experience requiredBilingual English/Spanish, English/Farsi, or English/Arabic preferred Physical Requirements Lifting/carrying: Frequently lift/carry up to 15lbs.; ability to occasionally lift/carry up to 25–30lbsStanding/walking: Frequent standing and walking throughout the clinic during the workdayPositioning: Frequent bending, reaching, stooping, and occasional kneeling/squattingFine motor skills: Frequent use of hands/fingers for injections, specimen collection, equipment use, computer work, and other clinical tasksPatient assistance: Ability to assist with positioning or mobility of patients, with appropriate assistance or equipment when requiredPushing/pulling: Ability to push/pull equipment such as wheelchairs, carts, exam equipment, or supplies COMPLIANCE Follows all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediatelyMaintains current knowledge of policies and procedures as they relate to safe work practicesFollows all safety procedures and reports unsafe conditionsUses appropriate body mechanics to ensure an injury free environmentFamiliarity with location of nearest fire extinguisher and emergency exitsFollows all infection control procedures including blood-borne pathogen protocolsMaintains privacy of all patients, employees and volunteer information and access such information only on a need-to-know basis for business purposesComply with all regulations regarding corporate integrity and security obligationsReports all behavior and/or activity that are unethical, fraudulent, or unlawful Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more! Pay Range: $24.95 - 34.93 per hour, depending on experience Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.