Medical Assistant IV- Full-Time

Responsibilities

• Assists the procedure team during procedures as assigned by the RN or physician.
• Actively participates in the planning and set up of all supplies needed for the procedure.
• Hands instruments and supplies to the surgeon and performs other tasks as directed.
• Assists the procedure team in maintaining patient safety through monitoring sterile technique during draping and throughout the procedure.
• Responsible for daily sterilization of equipment and supplies.
• Assists with maintaining patient records, ordering, and stocking supplies.
• Communicates supply and equipment repairs to the RN.
• Maintains universal precautions in daily job duties.
• Responsible for sterilization and cleaning the procedure rooms.
• Maintains confidentiality of all patients.

Requirements

• High school diploma or GED.
• Graduation from an accredited Medical Assistant training program as defined by state regulations.
• Must pass the MA competency exam within the first six months of employment.
• Medical Assistant certificate of completion from an accredited program or LPN license.
• Active Medical Assistant Certification such as:
  • Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT).
  • Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA).
  • Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (test administered after 7/1/2017 only).
  • National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
• Experience with office medical procedures and treatments, and knowledge of insurance, managed care operations, EMR, and scheduling software.
• Certification or additional training must meet the requirements for meaningful use.
• BLS certification required.

Experience

• 7-10 years of experience in orthopedics, spine surgery, or pain management procedures is preferred.
• Additional documented training in medical office procedures, sterile practice, and pain management, and a minimum one-year experience in outpatient surgery or equivalent of education and experience.
• In lieu of experience, the following apply:
  • Graduated from a formal training program and have the CMA certificate with at least 7 years of experience as a medical assistant.
  • Is a licensed LPN with 5-7 years of experience and has the CMA certificate.
  • Is grandfathered in as defined by State regulation and has at least 5-7 years of continuous experience and has the CMA certificate.

Knowledge

• Outpatient procedure room policies and procedures.
• Patient safety standards, universal precautions, and maintenance of a safe environment.
• Surgical equipment and supplies.
• Universal precautions and sterile technique.
• Specialty knowledge of the healthcare field including but not limited to CME, courses, or certifications.
• Patient care in a clinic.
• Back-office skills.
• Patient confidentiality, state laws, HIPAA regulations, and medical records procedures.

Skills

• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Specialty skills in a clinical area such as orthopedics, neurosurgery, pain management, casting, bracing, and procedures.
• Professionalism when interacting with providers, co-workers, patients, family members, and the public.
• Problem-solving and time management skills.
• Ability to adapt to change and effective participation on a procedural team.
• Safety and infection control procedures by appropriately setting up a sterile procedure room and monitoring instrument use.
• Equipment maintenance by effectively checking machines and supplies, stocking, and initiating maintenance requests.

Abilities

• Manage multiple changing priorities in an effective and organized fashion.
• Project a pleasant and professional image as a HOPCO employee both at work and on social media.
• Plan, prioritize, and complete delegated work assignments.
• Demonstrate compassion when dealing with patients and family members.
• Organize and prioritize tasks efficiently.
• Interact with physicians, patients, and team members.
• Communicate pertinent information to the RN and physician.
• Demonstrate problem-solving skills.
• Strong attention to detail and physical stamina to handle long, arduous work hours.
• Work in an environment that frequently produces a high level of stress and mental fatigue, and maintain a flexible work schedule as needed.
• Multi-task and manage multiple work priorities and support teammates.

Environmental Working Conditions

• Normal office environment.
• Sterile practice and procedural environment.
• Frequent travel to different clinic locations within the community.
• Normal and emergent clinical environment.
• Patient care environment with potential exposure to unpleasant odors, blood and body fluids, infectious disease, and chemical or electrical hazards.

Physical/Mental Demands

• Standard clinic and procedure room activity.
• Time-oriented and high-paced environment.
• Patient safety, infection control, and sterile practice demands.
• Some bending and stretching required.
• Manual dexterity using a calculator and computer keyboard.
• Good visual acuity, accurate color vision.
• Ability to transfer patients in excess of 100 pounds.
• Ability to stand, walk, stoop, kneel, crouch, and/or crawl.
• Ability to reach, grasp, use fine finger movement, and feel the fine sensation to discern temperature, texture, size, and shape.
• Ability to speak and hear.