Medical Assistant III Primary Care

About the Role

Corewell Health is offering a $1,000 sign-on bonus for external applicants. Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Responsibilities

• Performs and oversees functions related to clinical activities including, but not limited to: maintaining patient flow, assisting and promoting the delivery of primary and preventative health care, performing technical procedures, lab protocols, and clinically oriented activities under physician/provider direction.
• Assists management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff, and management.
• Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
• Collaborates with clerical staff to optimize operations and patient flow.
• Interacts with outside healthcare facilities and agencies involving patient care and insurance.
• Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
• Performs front office duties to provide coverage as needed.
• Provides coverage in other departments or locations as needed.
• Demonstrates excellent customer service skills and supports the model of patient and family-centered care.
• Performs and is formally assigned at least two of the following additional responsibilities, comprising at least 20% or more of dedicated time:
  • Primary Care gaps in care identification, outreach, and chart preparation
  • Residency clinic role
  • High-level disinfection
  • Designated new hire preceptor
  • Role in practice participating in or leading special programs/grants (e.g., CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)
  • Care management (PDCMs)
  • Qualified language interpreter
  • Super User for EPIC or specific competency
  • Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling
  • Multi-site/flexible float pool assignment

Requirements

• High School Diploma or equivalent
• Completion of a competency-based accredited Medical Assistant (MA) program, including a clinical rotation, or equivalent experience
• 1 year (12 months) of MA experience; or completed CH MA internship and 6 months of MA experience; or completed CH MA apprenticeship program
• 2 years of MA experience (preferred)

Qualifications

• Basic Life Support (BLS) certification from AHA (American Heart Association) or ARC (American Red Cross) within 30 days of hire
• One of the following certifications within 90 days:
  • Certified Medical Assistant (CMA) – AAMA (American Association of Medical Assistants)
  • Registered Medical Assistant (RMA) – AMT (American Medical Technologists)
  • American Registry Medical Assistant (ARMA) – ARMA (American Medical Technologists)
  • Certified Medical Assistant (NCMA) – NCCT (National Center for Competency Testing)
  • Certified Clinical Medical Assistant (CCMA) – NHA (National HealthCareer Association)
  • Nationally Registered Certified Medical Assistant (NRCMA) – NAHP (National Association for Health Professionals)
  • Licensed Practical Nurse (LPN) – State of Michigan (upon hire)

Benefits

• Comprehensive benefits package to meet financial, health, and work/life balance goals
• On-demand pay program powered by Payactiv
• Discounts directory with deals on restaurants, phone plans, spas, and more
• Optional identity theft protection, home, and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

Schedule

• Full-time, 40 hours per week
• Shift: Day (7 a.m. to 5 p.m.)
• Days worked: Monday to Friday
• Weekend frequency: None

Location

Primary Location: SITE - St Clair Shores Internists - 18325 E 10 Mile Rd - Roseville, Department: Primary Care Grosse Pointe Lakeview - Medical Group East WB Mkt