Medical Assistant III OBGYN Residency

About the Role

Under the direction of management and physician leadership, performs and oversees functions related to clinical activities in Corewell Health’s outpatient clinics. Responsibilities include maintaining patient flow, assisting in the delivery of primary and preventative health care, performing technical procedures, lab protocols, and clinically oriented activities under physician/provider direction. The Medical Assistant III supports physicians, clinic staff, and management to ensure efficient operations and customer satisfaction.

• Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
• Collaborates with clerical staff to optimize operations and patient flow.
• Interacts with outside healthcare facilities and agencies involving patient care and insurance.
• Maintains updated competencies and demonstrates ability to discuss process and workflow with leadership and accreditation bodies.
• Performs front office duties to provide coverage as needed.
• Provides coverage in other departments or locations as required.
• Demonstrates excellent customer service skills and supports patient and family-centered care.
• Performs at least two additional responsibilities as part of primary duties, dedicating 20% or more of time to:
  • Primary Care gaps in care identification, outreach, and chart preparation.
  • Residency clinic role.
  • High-level disinfection.
  • Designated new hire preceptor.
  • Participation in or leadership of special programs/grants (e.g., CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador).
  • Care management (PDCMs).
  • Qualified language interpreter.
  • Super User for EPIC or specific competency.
  • Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling.
  • Multi-site/flexible float pool assignment.

Requirements

• High School Diploma or equivalent.
• Completion of a competency-based accredited Medical Assistant (MA) program, including a clinical rotation, or equivalent experience.
• 1 year (12 months) of MA experience; OR completed CH MA internship and 6 months of MA experience; OR completed CH MA apprenticeship program.
• 2 years of MA experience (preferred).
• Basic Life Support (BLS) certification from the American Heart Association (AHA) or American Red Cross (ARC) within 30 days of hire.
• One of the following certifications within 90 days of hire:
  • Certified Medical Assistant (CMA) – AAMA.
  • Registered Medical Assistant (RMA) – AMT.
  • American Registry Medical Assistant (ARMA) – ARMA.
  • Certified Medical Assistant (NCMA) – NCCT.
  • Certified Clinical Medical Assistant (CCMA) – NHA.
  • Certified Medical Assistant (NRCMA) – NAHP.
• Licensed Practical Nurse (LPN) – State of Michigan (upon hire, if applicable).

About Corewell Health

Corewell Health is a not-for-profit health system providing care and services through a team of over 60,000 dedicated professionals, including more than 11,500 physicians and advanced practice providers, and 15,000 nurses. We operate 22 hospitals, over 300 outpatient locations, and several post-acute facilities, along with Priority Health, a provider-sponsored health plan serving over 1.2 million members. Our mission is to reimagine a better, more equitable model of health and wellness through collaboration and innovation.

Benefits

• Comprehensive benefits package to meet financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Schedule

• Employment Type: Part-time.
• Shift: Day.
• Weekly Scheduled Hours: 20.