Medical Assistant III Certified - Radiation Oncology

About the Role

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The Medical Assistant III, Certified provides advanced clinical and administrative support to providers and other health care team members. Works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor.

Responsibilities

• Performs rooming and/or intake process, collecting and documenting data, including vital signs, height, weight, and data related to patient’s reason for visit.
• Collects patient and family data, including medical and social history.
• Reviews patient’s current medication list, allergies, and preferred pharmacy.
• Administers medications.
• Assists the provider as directed during treatments, examinations, and procedures.
• Collects specimens and performs phlebotomy.
• Performs tests, such as EKG, eye exams, and may assist with advanced procedures under the direction of a provider.
• Reviews the patient record to determine whether patient requires any routine health screenings.
• Ensures exam/procedure room contains appropriate supplies, equipment, forms, and educational materials are available and ready for use during visit/procedure.
• Provides patient with after-visit, follow-up, self-care, or procedural instructions and/or educational materials as directed.
• Prepares, cleans, stocks, and maintains exam and treatment rooms.
• Cleans and sterilizes instruments.
• Responsible for ordering clinic supplies.
• Assists with patient registration, check-in/check-out, appointment scheduling, and scheduling of tests, treatments, and referrals.
• Answers clinic telephone and assists in-basket under the direction of a provider or nurse.
• Assists in emergency situations as directed by a provider or nurse.
• Assists the physician with maintaining preventive health measures for a panel of patients.
• Performs clinic-based quality or safety roles (e.g., clinic safety coordinator, performs required medication or other audits).
• Maintains clinic quality databases or registries, such as immunization registry, immunization, or medication registry.
• Serves as subject matter expert and/or resource for the departmental business unit, including:
  • Answering questions related to the business unit.
  • Resolving issues or complaints.
  • Escalating issues to management that cannot be resolved by the team.
  • Recommending suggestions for improvement.
• Serves as communications point of contact, including:
  • Participating in scheduled staff meetings and/or huddles.
  • Providing management with status updates regarding team activities.
  • Disseminating information to the team.
• Serves as point of contact for scheduling/triaging, including:
  • Remaining aware of team requests for time off to assure appropriate coverage at all times.
  • Developing coverage plans and notifying staff involved when team members are out.
  • Triaging assignments to staff based on coverage needs or complexity of tasks, which may require assessing individual skill levels.
• Interviews and orients new employees, including:
  • Attending Hiring for Excellence (HFE) training.
  • Participating in candidate interviews and hiring decisions using HFE processes.
  • Creating schedules and acting as preceptor for the orientation of new employees.
  • Tracking orientation progress and amending schedules as needed.
• Trains other medical assistants in routine clinic procedures.
• Provides verbal and written feedback on trainee’s progress.

Requirements

• Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
• Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.
• Requires at least three years’ experience as a medical assistant.

Qualifications

• Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.
• Demonstrated effective communication and interpersonal skills.
• Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
• Ability to use a computer to document required information into the electronic medical record.

Job Details

This is a full-time, onsite position located in Chapel Hill, NC, with standard hours of 40.00 per week.

Pay

Salary range: $19.59 - $27.84 per hour (Hiring Range). Pay offers are determined by experience and internal equity.