Medical Assistant II Certified - The UNC Family Medicine Center at Carraway Village

About the role

UNC Health invites you to join more than 56,000 teammates working to improve the health and well‑being of communities across North Carolina. The UNC Family Medicine Center is top‑ranked nationally, providing patient‑centered primary care, conducting groundbreaking research, serving communities, and training the next generation of doctors and primary care providers. Full‑scope care is offered for babies, children, adolescents, and adults throughout the life cycle, including maternity care. Services span physical health, emotional wellbeing, nutrition, acute care, and sports medicine. Locations include the UNC Family Medicine Center at Chapel Hill (with an Urgent Care Clinic), Durham (Mayfair St), Carraway Village, and South Durham (Fayetteville Rd). The practice proudly serves the diverse UNC community and all people of North Carolina.

Responsibilities

• Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit.
• Collects patient and family data, including medical and social history.
• Reviews patient’s current medication list, allergies and preferred pharmacy.
• Assists the provider as directed, during treatments, examinations and procedures.
• Collects specimens and performs phlebotomy.
• Administers medications under the direction of a provider.
• Performs tests, for examples EKG, eye exams, under the direction of a provider.
• Reviews the patient record to determine whether patient requires any routine health screenings.
• Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.
• Provides patient with after‑visit, follow‑up, self‑care or procedural instructions and/or educational materials as directed.
• Prepares, cleans, stocks and maintains exam and treatment rooms.
• Cleans and sterilizes instruments.
• Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.
• Answers clinic telephone and assists in‑basket under the direction of a provider or nurse.
• Assists in emergency situations as directed by a provider or nurse.
• Precepts new medical assistant/credentialed medical assistant hires and medical assistant externs.
• Trains other medical assistants in clinic procedures.
• Assists the physician with maintaining preventive health measures for a panel of patients.
• Performs clinic based quality or safety role (ex. clinic safety coordinator, maintains immunization or medication registry, performs medication, or other required audits).
• Manages clinic supply ordering.

Requirements

Education: None required as long as other position qualifications are met. Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.

Licensure/Certification: Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA). Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.

Experience: Possess at least one year of full‑time experience as a Medical Assistant, Certified. Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview.

Knowledge/Skills/Abilities: Ability to perform the essential functions of the position as outlined above. Demonstrated effective communication and interpersonal skills. Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers. Ability to use a computer to document required information into the electronic medical record.

Pay

Salary Range: $19.12 - $27.17 per hour (Hiring Range). Pay offers are determined by experience and internal equity.

Incentive: $7,500 Commitment Incentive paid out in 3 installments over 3 years.

Schedule

Work Schedule: M‑F (8a‑5p) with no weekends or holidays.