Medical Assistant II, 40 Hours, Days

Exemption Status: Non-Exempt

Hiring Range: $17.36 - $31.26. The final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule

• Monday through Friday
• Scheduled Hours: 7:30 am – 4:00 pm
• Shift: Day Shift, 8 Hours
• Hours: 40 per week

This position may have a signing bonus available; eligibility will be confirmed during the interview process.

About the Role

At UMass Memorial Health, everyone is a caregiver—regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts. We are more than 20,000 employees working together as one health system in a relentless pursuit of healing for our patients, community, and each other.

Under the direction of the appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

Responsibilities

• Escorts patients to examination rooms, takes and records vital signs such as blood pressures, temperatures, height, weight, etc.
• Collects and documents patient health status, history, and monitors patient progress following standard procedures.
• Performs EKGs, phlebotomy, Point of Care (POC) tests according to clinic/office standards.
• May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.
• Assists in performing routine physical examinations or clinical procedures.
• Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.
• Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines.
• Sets up/prepares rooms based on patient care requirements.
• Assists in the setup, maintenance, disassembly, and cleaning of patient equipment.
• Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol.
• Operates the sterilization/cleaning systems, as necessary.
• Assists in moving, lifting, positioning, and transporting patients as directed following policy standards.
• Utilizes proper safety techniques and body mechanics in all work-related activities.
• Follows procedures for arriving patients and scheduling appointments.

Requirements

• High School Diploma or equivalent.
• Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association or American Red Cross. If not available upon hire, must be obtained within 3 months from date of hire.
• Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.).

Unless certification, licensure, or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility may be substituted for the above requirements.

Physical Demands and Environmental Conditions

• Work indoors in a patient care office or clinic environment.
• Requires hand dexterity, hearing, and vision ability to take direction from a patient or provider, adjust equipment, observe, and describe patient observations.
• Must be able to lift up to 50 pounds.
• Work is of medium demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.