Medical Assistant I - WIC

Essential Functions

• Receives patients and their families at a health center or screening site.
• Coordinates initial interview, gathers background information, and assists in the completion of various forms and applications.
• Answers routine questions regarding operations and related services.
• Prepares patients for examination by escorting them to examination rooms, documenting complaints and symptoms.
• Takes vital signs including temperature, blood pressure, pulse and pulse oximetry.
• Makes arrangements for specialized testing, which may include communicating with patients and case managers regarding issues related to authorizations and benefits, as well as medical procedures and specialist referrals and diagnostic tests.
• Completes necessary paperwork and EHR documentation, contacts specialist’s offices, hospitals, labs or other facilities to make appointments as needed.
• Contacts patients or caregivers to inform them of appointments.
• Completes paperwork, notifies patients or caregivers and assists in tracking of referrals to ensure necessary care is completed.
• Forwards to proper personnel to complete referral authorizations as needed.
• Administers standardized tests or performs procedures ordered by providers such as developmental screening, EKGs, peak flow meter testing, ear irrigations and vision/hearing tests.
• Affords assistance to health care professionals who are conducting medical examinations as required.
• Performs clerical tasks such as answering phones, assisting patients in completing paperwork, screen for insurance coverage, update client information, verify appointments, collect payments, perform bookkeeping tasks and schedule appointments.
• Collections specimens such as blood, urine and throat swabs per provider and/or standing order upon proof of competency.
• Performs CLIA duties and functions as Safety Monitor as needed.
• Collects or receives samples and conducts CLIA Waived tests per Ingham Community Health Center (ICHC) quality assurance training and documents within EHR.
• Prepares specimens to be sent to outside laboratories.
• Administers medications and injections safely following established standards, policies and procedures.
• Documents all care and communication within the EHR per training and established procedure.
• Performs prior authorizations for medication and referrals to specialty care.
• Provides care following established procedure under the Patient-Centered Medical Home model of care.
• Prepares assigned clinic area for daily activities to meet provider and patient needs according to established protocols and established checklists.
• Orders materials, supplies, medications, vaccines, test kits and other items needed.
• Affords assistance to other support staff as necessary and performs a variety of clerical, record keeping and account keeping assignments.
• Provides all care and communication according to the Health Department Core Values.
• Attends staff meetings and trainings as assigned.

Other Functions

• Performs other duties as assigned.

Employment Qualifications

• Education: Possession of a high school diploma or equivalent. Graduation from a recognized Medical Assistant program and credentialing as a Medical Assistant such that they meet the federal CMS guidelines for Meaningful Use compliance. Current CPR training must be maintained during employment.
• Experience: Prefer six months experience in a clinic setting.

Working Conditions

• This position works in an indoor environment.
• This position is required to travel for meetings and appointments. Some appointments may be held at personal residences where levels of cleanliness and safety vary.
• This position operates non-powered hand tools such as medical equipment, etc.
• This position is exposed to communicable diseases, blood, other body fluids, etc.
• This position is exposed to individuals in crisis. These individuals may suffer from mental or emotional illness, have violent tendencies or be unconcerned with their personal safety and hygiene.

Physical Requirements

• This position requires the ability to sit, stand, walk, traverse, climb, balance, twist, bend, stoop/crouch, squat, kneel, crawl, lift, carry, push, pull, reach, grasp, handle, pinch, type, endure repetitive movements of the wrists, hands or fingers.
• This position’s physical requirements require little to no stamina in traversing, climbing, balancing, squatting, kneeling and crawling.
• This position’s physical requirements require periodic stamina in sitting, twisting, bending, stooping/crouching, lifting, pushing and pulling.
• This position’s physical requirements require continuous stamina in standing, walking, carrying, reaching, grasping, handling, pinching, typing, enduring repetitive movements of the wrists, hands or fingers.
• This position primarily requires close visual acuity to perform tasks within arm’s reach such as: viewing a computer screen, using measurement devices, inspecting and assembling parts, etc.

Union Information

• This position is benefited and is subject to the UAW GROUP CBA.
• Ingham County offers a wide range of benefits to support you in your career.

Application Instructions

• Have you graduated from a recognized Medical Assistant program? YesNo
• Do you have professional experience as a Medical Assistant? I have no experienceI have 6 months of experienceI have 1 year of experienceI have 2 years of experienceI have 3+ years of experience
• Briefly explain your experience as a Medical Assistant, if not applicable type N/A.
• Did you attach your cover letter and resume? YesNo
• Did you attach your Medical Assistant certificate, if not please explain why.