Medical Assistant - Hancock Cancer Center

Qualifications

JOB SPECIFIC CORE COMPETENCIES: Places Lab orders for MD’s in Meditech with accurate diagnosis, Rooms, obtains history, complaints, medication history and vital signs, EGOG, fall, smoking status on all patients, Skillful in phlebotomy, being a patient advocate at all times, Is able to run CBC machine and POC tests skillfully and accurately with all paperwork and QA done correctly.

Essential Functions And Responsibilities

• Greets patients and prepares for examination by provider.
• Performs medical procedures correctly.
• Demonstrates competency in all point of care testing, phlebotomy, vital signs, medical procedures, etc.
• Documents service provided in the medical record in a complete, legible and timely fashion.
• Maintains a clean and organized work area.
• Performs front office procedures.
• Proficient in phlebotomy.
• Other duties as assigned by supervisor.

Expected Behaviors

• Rooms patient.
• Obtains history, description of complaint, medication history and vital signs.
• Performs clinical procedures such as splinter and suture removal, dressing changes, splint application, etc., at provider's direction.
• Demonstrates competency in all point of care testing, phlebotomy, vital signs, medical procedures, etc.
• Documents service provided in the medical record in a complete, legible and timely fashion.
• Safeguards examination rooms and ensures they are stocked appropriately.
• Disposes of all biohazardous waste in appropriate manner.
• Aids in supply inventory management.
• Demonstrates high level customer service in all front office activities.
• Responds to telephone and direct patient contact in a pleasant and helpful manner.
• Solicits, accepts and processes patient payment at time of service.
• Enters charges and posts payments into respective systems in an accurate and timely manner.
• Knows grammar and spelling to type patient information.
• Skilled in operating a computer and photocopy machine.
• Skilled in greeting patients and answering telephone.
• Capable of reading, understanding and following oral and written instructions.
• Capable of sorting and filing materials.
• Capable of making mathematical computations.
• Capable of handling cash and counting money.
• Capable of communicating in a clear and concise manner.
• Must be able to respect the need for confidentiality.
• Works under supervision of RN Staff.

LICENSE/CREDENTIAL REQUIREMENTS

• Prefer Certified Medical Assistant, not required.

Additional Education And Experience Requirements

• Requires High School diploma or equivalent.
• Phlebotomy skill and experience required.
• Experience in a medical office setting (front and back office) preferred.