Medical Assistant - Genetics Clinic AMB 1.0FTE

About the Role

At Children’s Wisconsin, we believe kids deserve the best. As a nationally recognized health system dedicated solely to the health and well-being of children, we provide a wide range of services, including primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services, and family resource centers. We are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families and encourages you to be at your best every day, please apply today.

Responsibilities

• Adheres to all Children’s Wisconsin (CW) procedures and standards.
• Ensures confidentiality and maintains HIPAA compliance.
• Provides exceptional care to patients and families to fulfill our patient experience promise.
• Performs Pre-Visit Planning to ensure visit efficiencies and identify care gaps.
• Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements.
• Greets patients and families in a welcoming manner and directs them to exam rooms.
• Maintains clinic flow, monitoring patient location and wait time.
• Assists with the collection and documentation of patient information such as vitals, measurements, health screenings, allergies, and home medications.
• Reports any observations or concerns to the nurse or provider.
• Assists the provider in the exam process, administers medications and immunizations, and assists with procedures including capillary and peripheral blood draws.
• Communicates with providers, leaders, and staff to maintain clinic operations.
• Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance.
• Communicates with clinic leader about supply and equipment needs.
• Prepares for clinic by completing paperwork, assuring necessary information, prior authorizations, or pre-certifications.
• Assists with customer service representative duties as needed.

Qualifications

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required.
• Graduate of a medical assistant program preferred; in lieu of this, 6 months of experience in a patient care role would be considered.

Skills

• Experience in a primary care, urgent care, or specialty care pediatric setting preferred.
• Experience in administering immunizations and other injections preferred.
• Experience with pediatric patients preferred.
• Ability to work with a diverse patient population to promote a culturally competent environment.
• Flexibility to work in a fast-paced environment.
• Ability to work independently and within a team.
• Electronic Health Record proficiency preferred.
• Ability to assist and support other ambulatory care locations as requested.

Requirements

• BLS-Basic Life Support Healthcare Provider certification from American Heart Association/American Red Cross/National Safety Council required.
• CMA-Certified Medical Assistant from the American Association of Medical Assistants preferred.

Schedule

Mon-Fri 8:00-4:30pm. Night and/or weekend hours may be required during high volume or viral surge periods.