Medical Assistant - General Medicine

About the role

The Medical Assistant will support various providers, advanced providers, and registered nurses to provide excellent patient-centered care and services within a dynamic team environment. This role will communicate with patients and perform clinical services to ensure high quality patient care in a fast-paced environment.

Work schedule is Monday: 8:00 am-12:00 pm, Tuesday-Friday 8:00 am-5:00 pm, & Saturday: 8:00 am-12:00 pm.

Responsibilities

• Direct Patient Care
• Communicates and performs clinical care services with patients
• Takes patient vital signs and obtains patient intake information
• Performs clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs
• Discusses patient needs and provides education and resources to patients directly
• Ensures exam rooms are stocked, cleaned, and set up for examinations and procedures
• Provider and Team Support
• Captures provider workflow to ensure efficient patient care
• Ensures provider has all pertinent information required for each patient visit including diagnostic images, labs and required screenings
• Aids other providers and care teams in women’s health, pediatrics and general medicine departments as needed
• Clinical Administration
• Utilizes electronic health records to order, process and document clinical treatment plans for patient as directed by the provider
• Conveys information to patients via telephone or email under the direction of a provider or Registered Nurse
• Provides patient with requested documents after review to ensure forms are complete, accurate and executed by the provider
• Completes ongoing/annual training for position compliance

Requirements

• High School diploma or GED required
• Valid Medical Assistant Certificate from an accredited program required
• Current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines- may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards
• One year medical assistant experience preferred

Qualifications

• Bilingual English/Spanish highly preferred
• Familiarity with medical procedures and terminology
• Proficiency with electronic health records system experience preferred
• Intermediate computer and data entry skills
• Must use sound judgment to anticipate needs of patients and providers
• Flexibility with changing priorities and time sensitive deadlines
• Use emotional and cultural intelligence to provide appropriate communication and patient care
• Exemplify compassion to patients and team members
• Ability to successfully manage multiple tasks simultaneously
• Ability to work as part of a team as well as independently
• Ability to work with highly confidential information in a professional and ethical manner

Benefits

Neighborhood Healthcare offers a generous benefit plan that includes:

• Partially company paid Medical, Dental, and Vision Plans
• Two plus weeks of vacation
• Nine Holidays including two Floating Holidays of your choosing
• Sick/Personal time
• Volunteer Time Off (VTO)
• 403b Retirement plan (similar to a 401k)
• Optional Health and Wellness events
• and much more!

Pay

Pay Range: $24.95 - 34.93 per hour, depending on experience