Medical Assistant - Full Time - Dallas, TX

About the role

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant to join our team in Dallas, TX. The ideal candidate will play a crucial role within the infusion center as part of a collaborative medical team.

Responsibilities

• Welcomes patients in person or virtually and updates patient charts with required information
• Communicates pertinent patient data to providers and nurses to ensure quality and continuity of care
• Provides administrative and front-end support: greets patients, assists with scheduling, manages phone calls, processes payments
• Oversees and ensures efficient turnover of exam rooms
• Aids providers in the exam room as requested
• Collects, prepares, and submits ordered patient lab specimens as directed
• Assists Patient Services team to obtain prior authorizations for prescribed treatments and documents
• Triage patient phone calls and messages and documents them appropriately
• Orders and manages supplies under the direction of the manager
• Disinfects and stocks exam rooms
• Demonstrates effective communication skills, reporting patient issues as needed throughout the treatment day
• Fulfills company policies and CDC guidelines for infection control

Qualifications

• High school graduate or equivalent
• Medical Assistant Certification preferred
• CPR/BLS required prior to start date
• One year of experience working within a clinical environment
• One year in an administrative, patient-facing, or customer service role
• Phlebotomy and lab processing skills preferred

Skills

• Self-motivated with the ability to work independently as needed
• Outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients, and physicians
• Computer skills for electronic recordkeeping
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals