Medical Assistant/Flow Manager -Atrium Health Primary Care Cabarrus Family Medicine FT

Job Summary

Assists physicians and advanced clinical practitioners with patient care, clerical, environmental, and organizational tasks. May assist with administrative duties including scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Prepare and administer medications as directed by a physician. Provides information to patients so they may fully utilize the benefit from the practice service.

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrate critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently
• Interview and record patients' medical information and measure their vital signs
• Update health maintenance at patient visit, accurately identify medication changes and update allergy information at each visit
• Utilize standard precautions, comply with policies and other Regulatory Agency standards
• Complete CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
• Conduct Point of Care testing (POCT) per standing order/provider order
• Perform Quality Control and maintenance for Point of Care in-office lab procedures, as applicable
• Develop and implement a treatment plan
• Lead lower-level staff by providing direction and training
• Collect, prepare and log blood, tissue or other laboratory specimens
• Ensure ordered laboratory and diagnostic tests are tracked and logged, and that the care team is presented with test results
• Function as an EMR super user
• Complete all annual in-service, education and/or training required to maintain professional standards
• Complete annual unit-based project

Education, Experience & Certifications

• High School graduate or equivalent required
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program
• E/MRA-Atrium Health Primary Care Cabarrus Family Medicine FT

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.