Medical Assistant Float Pool PRN

An on-call Medical Assistant at Intermountain Health provides care to patients in an ambulatory clinic setting, addressing both acute and chronic needs. This role involves clear communication with patients through telephone and in-person interactions.

About the Role

As a Medical Assistant, you will support the clinical team to ensure patients receive the best care. Intermountain Health values career advancement, innovation, and collaboration, offering pathways to roles like Medical Assistant Senior, Registered Nurse, or Practice Manager. The organization invests in employee growth, providing up to $5,250 annually for education assistance and partnering with schools for debt-free programs.

Responsibilities

• Provide patient care under the direction of a clinician, assisting in gathering information relevant to the patient’s visit and condition.
• Communicate clearly with patients through various modalities, including telephone and in-person interactions.
• Collaborate with cross-functional teams to ensure comprehensive patient care, emphasizing attention to detail and follow-through.

Requirements

• Proof of completion of a Medical Assistant program or at least one year of Medical Assistant work experience or a current active and in good standing RN/LPN license to practice nursing in the state of Utah.
• Current Basic Life Support (BLS) Certification for healthcare providers (must be obtained prior to the start date).
• Demonstrated basic computer skills, including word processing and data entry.
• Professional manner with strong interpersonal and communication skills.
• Ability to work collaboratively with patients and caregivers to deliver high levels of customer/patient satisfaction.
• Commitment to protecting patient privacy, confidentiality, and Protected Health Information (PHI).

Utah Only: If certified with less than one year of Medical Assistant experience, caregivers may attend a yearlong MA residency program.

Preferred Qualifications

• Experience in an outpatient clinic or other healthcare setting.
• Computer literacy in using electronic medical records (EMR) systems and relevant software.
• Current national MA certification from one of the following: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Certified Medical Assistant (CMA) of the AAMA.

Physical Requirements

• Ongoing need to see and read information, labels, assess patient needs, operate monitors, and identify equipment and supplies.
• Frequent verbal communication with providers, patients, and visitors, including understanding spoken information, alarms, and needs, especially during emergencies.
• Manual dexterity for complex and delicate equipment, including frequent computer use and typing for documentation and medication preparation.
• Ability to lift and use full range of motion to transfer patients, bend to retrieve and carry supplies, and lift heavy items.
• Walking and assisting with transporting/ambulating patients, pushing/pulling gurneys and portable equipment, including heavy items.
• Navigating crowded and busy rooms with equipment and power cords.
• Standing in a stationary position for extended periods.
• For roles requiring driving: Ability to drive a vehicle, including sitting, seeing, and reading signs and traffic signals.

Schedule

This is an on-call, as-needed position requiring at least one day of work per week, with the potential to work up to three shifts depending on clinic needs.

Pay

The hourly range for this position is $20.07 - $28.59, with the actual rate dependent on experience.

Benefits

Intermountain Health offers a comprehensive benefits package to support the well-being of its caregivers, covering mind, body, and spirit. Programs foster a sustainable culture of wellness, including health, happiness, security, connection, and engagement. Learn more about the benefits package here.