Medical Assistant Family Practice Clinic

Location: Miles City, Montana – Primary Care Clinic

About the Role

As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care in a busy, fast-paced ambulatory clinic setting. This position involves caring for patients with acute and chronic needs through various modalities, including telephone and in-person interactions. The clinic offers a variety of specialties, providing opportunities for career growth and development alongside patient-centered providers.

Responsibilities

• Provide patient care under the direction of the clinician by assisting the provider in gathering information relevant to the patient’s visit and condition.
• Communicate clearly with patients seeking care through telephone and in-person interactions.
• Collaborate with cross-functional teams to ensure comprehensive patient care, with attention to detail and follow-through.

Requirements

• One of the following:
  • Proof of completion of a Medical Assistant Program, or
  • At least one year of Medical Assistant work experience, or
  • Current active and in good standing RN/LPN license to practice nursing in the state of Montana.
• Current Basic Life Support (BLS) Certification for healthcare providers (must be obtained prior to start date).
• Demonstrated basic computer skills, including word processing and data entry.
• Professional manner with strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver high levels of customer/patient satisfaction.
• Commitment to protecting privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

• Experience in an outpatient clinic or other healthcare setting.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• Current national MA certification from one of the following:
  • Registered Medical Assistant (RMA) of AMT,
  • National Certified Medical Assistant (NCMA),
  • Certified Clinical Medical Assistant (CCMA), or
  • Certified Medical Assistant (CMA) of the AAMA.

Physical Demands

• Ongoing need to see and read information, labels, assess patient needs, operate monitors, and identify equipment and supplies.
• Frequent interactions requiring clear verbal communication, hearing, and understanding of spoken information, alarms, and patient needs, especially during emergencies.
• Manual dexterity to manipulate complex and delicate equipment with precision, including frequent computer use and typing for documentation and medication preparation.
• Ability to lift and utilize full range of movement to transfer patients, bend to retrieve and carry supplies, and lift heavy items.
• Walking and assisting with transporting/ambulating patients, pushing/pulling gurneys and portable equipment, including heavy items.
• Navigating crowded and busy rooms with equipment and power cords on the floor.
• Ability to stand in a stationary position for extended periods.

Schedule

Four (4) 10-hour shifts per week. Schedule details, including clinic staffing to meet patient needs, will be discussed during the interview.

Pay

The hourly range for this position is $20.07 - $28.59, with the actual rate dependent upon experience.

Benefits

Intermountain Health provides a comprehensive benefits package designed to support the well-being of caregivers—mind, body, and spirit. Benefits include a wide range of programs fostering a sustainable culture of wellness, encompassing health, happiness, security, connection, and engagement. Learn more about our benefits package here.