Medical Assistant - Family Practice

About the role

The Medical Assistant Certified provides and ensures patients receive whole care in all aspects of an office visit, regarding intake, test results, screenings, labs, medication administration, closure of care gaps while delivering excellent customer service to the patients, families and other care Providers, focusing on patient-centered care.

Responsibilities

• Prepares and performs point of care testing such as urine dipstick, blood glucose, etc.
• Performs clinical intake to include vital signs, medical history, surgical history, social history, and verification of patient’s current medications.
• Arranges and administers medications as ordered by provider utilizing the “6 Rights” of Medication Administration, to include documentation and coding.
• Controlled substances, insulin and allergy doses must be checked by a Licensed Practical Nurse (LPN), Registered Nurse (RN) or Licensed Practitioner.
• Assists in stocking and orders supplies as well as maintains equipment and coordinates medical supply ordering with site manager.
• Sets up patients for examination and have pre-work available for provider as directed, to include notes, diagnostic test results and imaging.
• Performs point of care testing and/or specimen collection as directed by provider.
• Tracks and communicates to patients, labs, and diagnostic studies results, as directed by the provider through phone calls, portal messages or Electronic Medical Record (EMR) buckets.
• Communicates to Licensed Practitioners on abnormal findings retrieved from the lab, imaging, specialty offices, etc. and completes accurate documentation.
• Follows safety processes and policies including applying proper infection prevention procedures, maintaining a clean environment and equipment, to ensure proper care is given.
• Complete and document adverse events, infection control and quality control measures as required.
• Complies with office policy and procedure, Occupational Health and Safety Administration (OSHA) Standards and Health Insurance Portability and Accountability Act (HIPAA) Privacy Regulations.
• Deliver excellent customer service to the patients/families and other care providers