Medical Assistant, Family Medicine

About the role

The Adult & Children's Medicine of Dover seeks a full-time, 40-hour Medical Assistant to support healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers.

Responsibilities

• Takes vital signs, documents patient information, schedules appointments, and manages patient flow.
• Assists junior Medical Assistants with day-to-day questions and responsibilities.
• Interviews patients to obtain medical information, measures vital signs, weight, and height, and records information in the patient's medical record.
• Explains treatment procedures, medications, diets, and physician instructions to patients, and orders and organizes educational materials to reinforce patient education.
• Performs general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collects blood, tissue, or other laboratory specimens, logs them, and prepares them for testing; performs phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and checks expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Improves appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in Medical Assisting preferred.
• Direct MA experience or medical field work 1-2 years required.
• Basic Life Support [BLS Certification] preferred.
• Certified Medical Assistant [National Certification] preferred.

Additional Job Details

• Remote Type: Onsite
• Work Location: 10 Members Way
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)

Pay Range

$20.48 - $24.94/Hourly

Grade

3

Benefits

We offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

At Mass General Brigham, we are committed to recognizing and rewarding the unique value each team member brings to our organization. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.