Medical Assistant, ENT

About the role

The Mass General Brigham Medical Group is a system-led operating entity within Mass General Brigham, dedicated to providing high-quality, low-cost, innovative community-based ambulatory care. This role supports the WDH Head and Neck Specialty located at 361 High Street, Somersworth, New Hampshire.

Responsibilities

• Takes vital signs, documents patient information, schedules appointments, and manages patient flow.
• Interviews patients to obtain medical information, measures vital signs, weight, and height, and records information in the patient's medical record.
• Explains treatment procedures, medications, diets, and physician instructions to patients, and orders and organizes educational materials.
• Prepares necessary equipment for healthcare providers, assists with disinfection and sterile processing, and performs phlebotomy if competent.
• Maintains inventory of immunizations and checks expiration dates, provides immunizations (as applicable), and improves appropriate departmental quality initiatives.
• Assists junior Medical Assistants with day-to-day questions and responsibilities, and facilitates their learning through onboarding training.
• Supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in Medical Assisting preferred.
• Direct MA experience or medical field work 1-2 years required.
• Basic Life Support [BLS Certification] - preferred.
• Certified Medical Assistant [National Certification] - preferred.

Skills and Abilities

• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Compliance with local, state, and federal privacy and confidentiality rules and regulations.
• Knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Logic and reasoning to identify strengths and weaknesses of alternative solutions.
• Time management and ability to manage others' time.

Additional Job Details

• Remote Type: Onsite.
• Work Location: 361 High Street, Somersworth, New Hampshire.
• Scheduled Weekly Hours: 40.
• Employee Type: Regular.
• Work Shift: Day.

Pay Range

$20.48 - $24.94/Hourly

Grade

3

Benefits

We offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.