Medical Assistant, ENT

About the role

We are seeking a friendly and organized Bilingual Medical Assistant to join our ENT office, a patient-centered practice in Richardson, Texas. This is an excellent opportunity to work in an outpatient environment with a schedule supportive of work-life balance. This position assists the physician with patient care, clerical, environmental, and organizational tasks. In addition, the position is responsible for ensuring an adequate quantity of medical and office supplies are always on hand, making sure exam rooms are stocked, and assisting the Office Coordinator.

About the practice

North Dallas Ear Nose and Throat, PA cares for a spectrum of health issues related to a patient's head, neck, ears, nose, and throat located in Richardson, Texas. We treat a variety of conditions including allergy problems, conditions of the nose, throat and sinuses, hearing problems, as well as head and neck issues. We are equipped to see all populations from pediatric to geriatric patients. Learn more about the office and its culture by visiting www.northdallasearnoseandthroat.com.

Responsibilities

• Verify benefits and insurance eligibility for patient surgery
• Schedule patient surgeries
• Scan and maintain appropriate paperwork for patient appointments and insurance verification
• Check schedules and organize patient flow
• Accompany patients to exam/procedure room
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collect patient history
• Perform screenings per provider guidelines
• Assist physicians/nurses with various procedures
• Answer calls and provide pertinent information
• Set up instruments and equipment according to protocol
• Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control
• Restock exam/procedure rooms
• Share problems relating to patients and/or staff with immediate supervisors quickly
• Process prescription refills

Qualifications

• Bilingual required
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Certificate of completion from accredited Medical Assistant program
• Proficiency in MS Office
• EMR experience required; E-Clinical Works preferred

Schedule

Monday–Friday, 8:00 am–5:00 pm. No weekends or after hours.

Benefits

• 401(k) with matching – immediate vesting on employer contributions; employees can start contributing after 6 months with both pre-tax and Roth options. Company provides a 100% match on the first 3% of contributions and 50% match on the next 2%, fully vested from day one. Additional investment options, loan features, and rollover support are available. Annual contribution limits apply.
• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Disability and Life Insurance
• Paid Time Off
• Employee Assistance Program