Medical Assistant/EMT/Paramedic

About the Role

The Patient Care Coordinator (PCC) functions as an integral part of a high-quality, efficiency-driven medical team, performing duties similar to those of an Emergency Room Tech in a hospital Emergency Department. The PCC helps create a positive patient experience and supports patient complaints such as chest pain, abdominal pain, injuries, and fractured bones.

Responsibilities

• Deliver patient care to a variety of patients (fast track, med/surg, and critical care).
• Perform quality splinting, dressing applications, and wound care.
• Conduct EKGs and cardiac monitoring with recognition of basic arrhythmias.
• Assist in procedure set-up (e.g., I&D, suture, vaginal exam, lumbar puncture, chest tube).
• Perform accurate triages and discharges of patients of all ages.
• Turn over rooms per protocol (based on patient diagnosis).
• Communicate positively with all team members and patients.
• Manage the patient tracking system.
• Delegate professionally and reasonably to team members (front staff and radiology).
• Work independently in a fast-paced environment.
• Accurately input patient discharge instructions and prescriptions into computer software.
• Successfully participate in Proficiency Testing as directed.
• Complete drug screening collection class.
• Complete routine checklists (daily, monthly, etc.) as assigned.
• Utilize organizational-specific software to reference patient records and protocols.
• Follow the information security policy and management system, contributing to its effectiveness, and actively reporting on its performance.