Medical Assistant- Edgewood Primary Care

Regular full-time position, 40 scheduled hours per week. Reports to the Practice Manager or Team Leader.

About the role

The Medical Assistant provides clinical support to physicians and mid-level providers, offers patient instructions as directed, and ensures compliance with OSHA, CLIA, and HIPAA regulations. This role is vital to smooth business operations and high-quality patient care.

Benefits

• No nights, holidays, or weekends (exceptions include Urgent Care and After-Hours Clinics)
• Paid Time Off
• Medical, Dental, and Vision coverage
• 403b retirement plan with employer match
• Opportunity for career growth

Responsibilities

• Escort patients to exam rooms, interview patients, measure vital signs (weight, blood pressure, pulse, temperature), and document all information in patient charts
• Document appropriate patient history in patient charts
• Provide clear directions to patients, address concerns about exams, and document appropriately
• Prepare patients for exams and assist providers during examinations
• Perform nursing procedures under provider supervision
• Provide instructions to patients as directed by providers
• Collect and prepare laboratory specimens, perform basic laboratory tests
• Prepare and administer medications as directed by providers
• Ensure all patient chart information is complete and accurate
• Complete forms vital to the revenue cycle (e.g., verification/clarification of orders, waivers for non-covered services, encounter forms)
• Maintain adequate supplies in exam rooms and workstations
• Clean and disinfect exam rooms; perform cleaning, maintenance, and sterilization of equipment and instruments
• Report equipment malfunctions to appropriate supervisor
• Maintain OSHA, CLIA, and HIPAA compliance
• Maintain logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid changes)
• Assist with patient requests and take telephone messages; provide feedback and answers to patient/provider/pharmacy calls
• Triage and process messages from patients and front office staff to providers
• Complete referral processes, outpatient test scheduling, and precertification
• Ensure timely and accurate filing/distribution of patient information
• Interact with Central Billing Office to resolve patient issues
• If working as a scribe, follow guidelines for scribing as described in the Scribe policy
• Perform other duties as assigned by the Clinical Coordinator or Practice Manager

Requirements

Requirements vary by practice and may include any or all of the following clinical duties:

• Obtaining vital signs (manual blood pressure, pulse, respirations, temperature)
• Assisting providers with exams and procedures
• Administering injections and immunizations
• Performing EKG and other essential laboratory procedures
• Collecting patient samples (fingerstick, throat/nose swabs, urine)
• Answering and triaging patient phone calls and questions

Qualifications

• Minimum: High School Diploma or G.E.D.
• Proficiency in Excel, Word, Outlook, and PowerPoint
• One of the following:
  • 1 year of experience as a Medical Assistant (MA), Certified Nursing Assistant (CNA), Patient Care Assistant (PCA), State Tested Nursing Assistant (STNA), or Surgical Endoscopy Technician (SEH Clinical Care Tech)
  • Completion of an MA Program and MA Externship
  • Completion of SEP MA Internship
  • Completion of EMT Certification Program
  • Degree in Health or Biological Sciences inclusive of hands-on clinical patient care activities

Licenses and Certifications

Preferred: An approved credential, such as CCMA, CMA, RMA, ARMA, or EMT.