Medical Assistant (Dermatology) - Knoxville, TN

Responsibilities

• Prepare exam and procedure rooms prior to patient visits
• Room patients and obtain accurate medical history, medication updates, chief complaints, and vital signs
• Document patient information in the electronic medical record (EMR/EHR)
• Absorb and assist providers during dermatology appointments, including general skin exams, biopsies, excisions, lesion treatments, and follow-up visits
• Support in-office procedures by setting up instruments, supplies, syringes, and sterile trays
• Absorb specimen collection, labeling, documentation, and routing to pathology/laboratory partners
• Provide post-procedure instructions and reinforce provider guidance
• Respond to patient calls, portal messages, callbacks, and clinical task lists
• Absorb prescription refill workflows, prior authorizations, and provider communications as needed
• Maintain efficient patient flow to support provider productivity and clinic scheduling
• Clean, sterilize, and maintain instruments and equipment according to infection prevention protocols
• Monitor inventory levels and restock clinical supplies throughout the office
• Remove expired supplies and maintain organized treatment areas
• Absorb support chart preparation and administrative clinical workflows between patient appointments
• Follow OSHA, HIPAA, infection control, and workplace safety standards at all times
• Perform other duties as assigned by leadership

Qualifications

• 1+ years of recent hands-on clinical experience in a Medical Assistant, CNA, patient care, or healthcare support role preferred
• Dermatology experience preferred, but not required
• Experience assisting with in-office procedures and/or direct patient care
• Comfortable working in a fast-paced outpatient medical practice
• Strong communication and patient service skills
• Ability to multitask while maintaining attention to detail
• Experience documenting in EMR systems
• Familiarity with clinical workflows, patient intake, and procedural support
• Ability to work collaboratively with providers, clinical staff, and front office teams
• Strong time management and organizational skills
• Professional, dependable, and adaptable attitude