Medical Assistant-Clinical/Office

About the role

The Medical Assistant assists the physician in providing excellent patient care within the office environment. They obtain and record accurate patient medical history information, measure and record vital signs, and document medication and allergy details for each patient. The role involves multitasking in a busy work environment, prioritizing tasks, and ensuring minimal patient wait times through organization and preparation.

Responsibilities

• Escort patients to exam rooms and gather necessary information for providers (e.g., height, weight, vitals, verifying allergies/medications, entering data into EMR, and verifying previous records).
• Assist providers with physical exams, sigmoidoscopies, and bandings as needed.
• Administer Breath Tests.
• Call patients with normal test results at the provider’s request.
• Answer and return patient calls regarding questions or concerns.
• Receive and distribute all EMR documents and emails.
• Order and pre-authorize special injectable and oral medications.
• Follow up with Hepatitis C patients for lab orders and results when LPN is unavailable.
• Order and monitor sample medications.
• File and track lab and radiology orders to ensure patients follow through with care as directed by providers.
• Track procedure and pathology reports and forward them to providers.
• Enter recalls in EMR.
• Maintain clean, neat, and stocked exam rooms.
• Collect Biohazard Red Bags monthly for pickup.
• Take inventory and order supplies as needed.
• Schedule procedures, office visits, labs, radiology, and consultations when necessary.
• Log off, shut down, and secure laptop computers in locked exam room cabinets each evening.
• Access, interpret, and document relevant patient history.
• Demonstrate proficiency in using office hardware and software, including ECW, Misys, and Chart Capture systems.
• Sort and place procedure reports accurately in patient charts.
• Identify, provide, and record relevant hospital and patient history documentation.
• Access patient laboratory results using online or telephone procedures.
• Perform other duties as assigned.

Requirements

• High School Graduate or GED equivalent.
• Medical Assistant or Nursing Assistant experience.
• Demonstrates clinical expertise in gastroenterology nursing.
• Current BLS certification.
• Participation in ongoing continuing education.
• Ability to deal compassionately, professionally, and courteously with patients and their families.
• Full range of body motion, including manual and finger dexterity and eye-hand coordination.
• Extensive periods of standing or walking.
• Bending, lifting, and carrying (up to 25 pounds).
• Normal color perception and corrected visual acuity and hearing to normal range.
• Must be authorized to work in the U.S. for any employer.

Preferred Qualifications

• At least one (1) year of previous office experience.
• Medical Assistant and/or Nursing Assistant Certification (may be required depending on location).

Work Environment

This job operates in a professional medical office environment, utilizing standard office equipment.

Physical Demands

The physical demands include standing, walking, and occasionally lifting or moving up to 25 pounds.

Schedule

This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required.

Travel

Travel between Bensalem and Bala Cynwyd locations will be required.