Medical Assistant-Clinical/Office
About the Role
The Medical Assistant assists the physician in providing excellent patient care within the office environment. They obtain and record accurate patient medical history, measure and record vital signs, and document medication and allergy details for each patient. The role focuses on minimizing patient wait times through organization and preparation, assisting in the preparation of patient charts, and obtaining relevant test results.
Responsibilities
- Take patients to exam rooms, gathering all necessary information for providers (e.g., height, weight, vitals, verifying allergies/medications, entering information into EMR, and verifying previous records).
- Assist providers with physical exams, sigmoidoscopies, and bandings as needed.
- Administer Breath Tests.
- Call patients with normal test results at the provider’s request.
- Answer and return calls to patients with questions or concerns when necessary.
- Receive and distribute all EMR documents and emails.
- Order and pre-authorize special injectable and oral medications.
- Follow up with Hepatitis C patients regarding lab orders and results when LPN is unavailable.
- Order and monitor sample medications.
- File and track lab and radiology orders to ensure patients follow through with care as directed by providers.
- Track procedure and pathology reports and forward them to providers.
- Enter recalls in EMR.
- Maintain clean, neat, and stocked exam rooms.
- Collect Biohazard Red Bags each month for pickup.
- Take inventory as needed to accurately order supplies.
- Schedule procedures, office visits, labs, radiology, and consultations when necessary.
- Log off, shut down, and secure laptop computers in locked exam room cabinets each evening.
- Demonstrate ability to access, interpret, and document relevant patient history.
- Display proficiency in using office hardware and software, including ECW, Misys, and Chart Capture systems.
- Appropriately and accurately sort and place procedure reports in patient charts.
- Identify, provide, and record relevant hospital and patient history documentation.
- Access patient laboratory results using online or telephone procedures as required.
- Perform other duties as assigned.
Requirements
- High School Graduate.
- Medical Assistant or Nursing Assistant experience.
- Demonstrates clinical expertise in gastroenterology nursing.
- Current BLS certification.
- Participation in ongoing continuing education.
- Ability to deal compassionately, professionally, and courteously with patients and their families.
- Full range of body motion, including manual and finger dexterity and eye-hand coordination.
- Extensive periods of standing or walking.
- Bending, lifting, and carrying (up to 25 pounds).
- Normal color perception and corrected visual acuity and hearing to normal range.
- Involvement with management, providers, staff, and patients and their families.
Preferred Qualifications
- At least one (1) year of previous office experience.
- Medical Assistant and/or Nursing Assistant Certification (may be required depending on location).
Work Environment
This job operates in a professional medical office environment, utilizing standard office equipment.
Physical Demands
The physical demands include standing, walking, and occasionally lifting or moving up to 25 pounds.
Schedule
This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required.
Travel
Travel between locations may be required as necessary.
Must be authorized to work in the US for any employer.