Medical Assistant-Clinical/Office

About the Role

The Medical Assistant assists the physician in providing excellent patient care within the office environment. They obtain and record accurate patient medical history, measure and record vital signs, and document medication and allergy details for each patient. The role focuses on minimizing patient wait times through organization and preparation, assisting in patient chart preparation, and offering friendly, courteous, and confidential assistance to patients and their families.

Must be able to multitask in a busy work environment and have the ability to identify and prioritize tasks.

Responsibilities

• Take patients to exam rooms, gathering all necessary information for providers (e.g., height, weight, vitals, verifying allergies/medications, entering information into EMR, and verifying previous records).
• Assist providers with physical exams, sigmoidoscopies, and bandings as needed.
• Administer Breath Tests.
• Call patients with normal test results at the provider’s request.
• Answer and return calls to patients with questions or concerns when necessary.
• Receive and distribute all EMR documents and emails.
• Order and pre-authorize special injectable and oral medications.
• Follow up with Hepatitis C patients on lab orders and results when LPN is unavailable.
• Order and monitor sample medications.
• File and track lab and radiology orders to ensure patients follow through with care as directed by providers.
• Track procedure and pathology reports and forward them to providers.
• Enter recalls in EMR.
• Keep exam rooms clean, neat, and stocked at all times.
• Collect Biohazard Red Bags each month for pickup.
• Take inventory as needed to accurately order supplies.
• Schedule procedures, office visits, labs, radiology, and consultations when necessary.
• Log off, shut down, and secure laptop computers in a locked exam room cabinet each evening.
• Display ability to access, interpret, and document relevant patient history.
• Demonstrate proficiency in using office hardware and software, including ECW, Misys, and Chart Capture systems.
• Appropriately and accurately sort and place procedure reports in patient charts.
• Identify, provide, and record relevant hospital and patient history documentation.
• Access patient laboratory results using online or telephone procedures as required.
• Other duties as assigned.

Requirements

• High School Graduate.
• Medical Assistant or Nursing Assistant experience.
• Demonstrates clinical expertise in gastroenterology nursing.
• Current BLS certification.
• Participation in ongoing continuing education.
• Ability to deal compassionately, professionally, and courteously with patients and their families.
• Full range of body motion, including manual and finger dexterity and eye-hand coordination.
• Extensive periods of standing or walking.
• Bending, lifting, and carrying (up to 25 pounds).
• Normal color perception and corrected visual acuity and hearing to normal range.
• Involvement with management, providers, staff, patients, and their families.

Preferred Qualifications

• At least one (1) year of previous office experience.
• Medical Assistant and/or Nursing Assistant Certification (may be required depending on location).

Work Environment

This job operates in a professional medical office environment, utilizing standard office equipment.

Physical Demands

The physical demands include standing, walking, and occasionally lifting or moving up to 25 pounds.

Schedule

This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required.

Travel

Travel between locations may be required as necessary.

Must be authorized to work in the US for any employer.