Medical Assistant-Clinical/Office

About the role

The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information, measures and records vital signs, and records medication and allergy details for each patient. Works to keep patient wait times to a minimum by staying organized and prepared. Assists in preparing patient charts and obtaining relevant test results. Offers friendly, courteous, and confidential assistance to patients and their families. Must be able to multitask in a busy work environment and identify and prioritize tasks.

Responsibilities

• Take patients to exam rooms, gathering all necessary information for providers (height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR).
• Assist providers with physical exams, sigmoidoscopies, and bandings as needed.
• Administer breath tests.
• Call patients with normal test results at the provider’s request.
• Answer or return calls to patients with questions or concerns when necessary.
• Receive and distribute all EMR documents and emails.
• Order and pre‑authorize special injectable and oral medication.
• Perform Hepatitis C patient follow‑up with lab orders and results when an LPN is unavailable.
• Order and monitor sample medications.
• File and track lab and radiology orders to ensure patients follow through with care as directed by providers.
• Track procedure and pathology reports and forward them to providers.
• Enter recalls in the EMR.
• Keep exam rooms clean, neat, and always stocked.
• Collect biohazard red bags each month for pickup.
• Take inventory as needed to accurately order supplies.
• Schedule procedures, office visits, labs, radiology, and consultations when necessary.
• Log off, shut down, and place laptop computers in locked exam‑room cabinets each evening.
• Access, interpret, and document relevant patient history.
• Demonstrate proficiency with office hardware and software, including ECW, Misys, and Chart Capture systems.
• Accurately sort and place procedure reports in patient charts.
• Identify, provide, and record relevant hospital and patient history documentation.
• Access patient laboratory results using online or telephone procedures as required.
• Perform other duties as assigned.

Work Environment

This position operates in a professional medical office environment, utilizing standard office equipment.

Physical Demands

The role requires standing, walking, and occasionally lifting or moving up to 25 pounds.

Schedule

Full‑time, 8‑hour shift Monday through Friday. No weekends are required. Travel between locations may be required.

Requirements

• High school graduate.
• Medical Assistant or Nursing Assistant experience.
• Clinical expertise in gastroenterology nursing.
• Current BLS certification.
• Participation in ongoing continuing education.
• Ability to interact compassionately, professionally, and courteously with patients and their families.
• Full range of body motion, including manual and finger dexterity and eye‑hand coordination.
• Extensive periods of standing or walking.
• Bending, lifting, and carrying.
• Normal color perception and corrected visual acuity and hearing within normal range.
• Involvement with management, providers, staff, and patients and their families.

Preferred Qualifications

• At least one (1) year of previous office experience.
• Medical Assistant and/or Nursing Assistant certification (may be required depending on location).