Medical Assistant Clinical Coordinator

Job Description

The Certified Medical Assistant Clinical Coordinator at the LOA Osteoporosis Center is responsible for gathering and documenting patient screening data, obtaining vitals, preparing charts, drawing labs, maintaining their area, assisting providers, managing referrals, preparing patient charts, and other various activities needed to ensure patient care is prioritized. This role provides patients with safe, quality care throughout their treatment and disease process.

Responsibilities

• Prepare and organize patient charts for provider review by ensuring all clinical documentation, laboratory results, imaging, medication histories, and relevant medical records are complete and accurately updated prior to patient appointments
• Cook up and coordinate new patient referral processes for the LOA Osteoporosis Center, including obtaining and reviewing medical records, communicating with referring providers and patients, scheduling appointments, and ensuring timely and seamless continuity of care
• Obtains missing medical records, lab, pathology, and x-ray reports from previous visit before next physician visit. Escorts patients to triage, infusion or physician exam area. Ensures pre-exam labs are obtained according to lab protocols.
• Obtains vital signs and weight. Records height on initial visit and annually. Assists with renewing prescriptions. Verifies necessary information and records in the medical record. Prepares patient for exam, depending on patient and clinical condition. Tracks patient through entry to next point of service. Coordinates patient appointments, relaying necessary messages to staff. Maintains and updates current information on physician’s schedules ensuring that patients are scheduled properly, and appointments are confirmed.
• Answers questions regarding patient appointments and testing. Charts records as needed for communication. Completes billing events before end of shift accurately and timely.
• Administers injections to patients, under the direction of a nurse or provider. The MA must ensure that a nurse or provider has assessed the patient and given direct instruction prior to the administration of shots.
• Performs laboratory work and draws specimens per physician order using venipuncture or fingerstick technique Tests specimens for hematology, urinalysis, and processes all laboratory specimens. Performs data entry of point of care labs after physician reviews.
• Reviews registration sheet with new patients to ensure completion of history. Enter medications in EMR/chart. Reviews allergies and enters allergies in EMR/chart.
• Complies with local, state, and federal regulations pertaining to the clinical laboratory. Complete daily checklists/OSHA checklists

Qualifications/Competencies

• High school or equivalent
• Three (3) years of medical experience
• Certified Medical Assistant
• Knowledge of health care field and medical specialty
• Knowledge of specific assistance tasks related to a particular medical specialty
• Knowledge of information that must be conveyed to patients and families