Medical Assistant-Certified - Internal Medicine Clinic, St Anne - full time

About the role

We provide individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Our team works closely with patients and their families to ensure their needs are met.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Maintains positive relationships with patients and their families.
• Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician.
• Communicates via phone to ensure patient needs are met timely and accurately.
• Accesses company's data systems to document pertinent medical information.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Requirements

• High school diploma.
• Completion of a formal medical assistant training program.
• Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision.
• Medical Assistant Certification.
• Basic Life Support (BLS) from the American Heart Association.

Qualifications

• Knowledge of clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Skills

• Excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Benefits

At Ochsner Health, we offer a comprehensive benefits package that includes:

• Health insurance coverage.
• Patient assistance programs.
• Flexible spending accounts.
• Retirement savings plans.
• Employee assistance programs.

Pay

Compensation is commensurate with experience.

Schedule

The schedule for this position is typically full-time, but may vary based on departmental needs.