Medical Assistant, Certified - Duke Ortho of Raleigh

About the role

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

Job Location: Duke Orthopaedics of Raleigh - 3480 Wake Forest Rd

Benefits

• $7,500 Commitment Bonus for qualifying candidates

Responsibilities

• Patient Care Responsibilities: rooming patients, collecting histories, charting, answering phone calls, completing forms
• Clerical Duties: prepping clinics, obtaining test results, updating charts, verifying insurance, obtaining authorizations, coordinating referrals and appointments
• Fulfills EOC Responsibilities: cleaning exam rooms, ordering and stocking supplies and restocking exam rooms, cleaning exam tables, maintain safe work environment by checking for expired supplies, medications, emptying sharps containers
• Organizational Duties: promoting patient rights, responding to emergency codes, following HR, Compliance and Joint Commission policies
• Responsibilities that vary according to state law: autoclaving, checking vital signs, suture removal, dressing changes, entering orders based on physician protocols, biohazard waste, blood drawing, applying DME to a patient
• Other duties as assigned by your manager or HCA
• As assigned by clinic leadership, develop the ability to remove cast, apply basic splints and cast to the upper and lower extremity
• Accurately fit all DME products used in the clinic

Qualifications

• High school diploma or general equivalency diploma (GED)
• Medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting
• 1 year prior experience in a clinic setting (preferred)
• National certification required: RMA through AMT; CMA through AAMA; BLS certification

Schedule

Day shifts, Monday‑Friday, with no weekends or holidays.