Medical Assistant - Certified (Days)

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Medical Assistant Certified with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

About the role

We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

The Medical Assistant is responsible for providing quality health care services to all residents including assessing somatic conditions, delivering medications according to procedure, and creating a favorable group climate for the effective treatment of each resident in treatment. This position supports the Behavioral Health Division of Pioneer Human Services by performing administrative and supervisory tasks to support the provision of quality and cost-effective medical services to behavioral health clients.

Responsibilities

• Interprets and explains program policy to each client as needed.
• Integrates knowledge by thinking through and planning the most professional, therapeutic reaction or intervention in any given client care situation.
• Aids in the client's educational process—academic and social, including conducting health education classes and teaching individual clients health-related issues such as self-administration of medications, administering IM injections, performing phlebotomy procedures, prevention of infectious diseases, nutrition, and nicotine.
• Assists clients in meeting health and safety needs in accordance with each individual's stage of recovery and program policies, including:
  • Assesses and reports client concerns regarding physical and psychological needs.
  • Administers medications to clients within scope of practice in accordance with RCW 18.360.050.
  • Assists with setting up Clinic and Tele-health clinic of clients.
• Attends and participates in department staff meetings as directed.
• Meets with other program staff, consultants, volunteers, and attends other meetings as directed.
• Provides written documentation of observations as input to the resident's Individual Service Plan and review process.
• Provides pertinent verbal and written shift reports and communication with interdisciplinary team members.
• Documents observations of behaviors, physical signs and symptoms, psychological needs, medication delivery, ongoing health assessment needs, treatment progress, and pertinent health and safety issues according to program policy.
• Participates in other areas of treatment plan implementation as directed.
• Stocks supplies, maintains inventories, and assists with ordering of supplies.
• Follows physician orders in accordance with program policy.
• Receives and transcribes written physician’s orders.
• Administers medications to clients within scope of practice in accordance with RCW 18.360.050.
• Assists Physicians with clinical duties.
• Performs and monitors resident vital signs.
• Performs resident Urine drug screens.
• Performs intramuscular and subcutaneous injections within scope of practice.
• Performs TB testing.
• Performs aseptic wound care.
• Performs blood draws.
• Performs Ear Lavage.
• Assists with Nursing Treatment/care Planning.
• Requests Nursing consults.
• Provides a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures.
• Maintains storage of medications, places orders, and returns residents' medication according to pharmacy services policies.
• Promotes and models teamwork and collaboration with co-workers.

Requirements

• GED or High School Diploma.
• Washington State Medical Assistant Certification – MA-C.
• 6 months working in a residential setting as a medical assistant.
• Behavioral Health or rehabilitation experience desired.

Pay

New hires for this position typically start between $19.86 and $24.82 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions.

Benefits

Eligible after 30 days of full-time employment (minimum of 30 hours/week):

• Medical
• Flexible spending
• Dental
• Vision

Additional Coverage After 60 Days:

• Life
• AD&D
• Disability

Other Benefits:

• Dependent Daycare Flexible Spending
• Tuition assistance (100% for bachelor's, 50% for graduate programs)
• Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
• Employee recognition programs
• Public transportation discount
• Employee assistance program (EAP)