Medical Assistant - Batesville/Greensburg Primary Care - Full-Time

Job Responsibilities

• Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs.
• Aid care providers with procedures and physical exams of patients.
• Prepare patients for examination and treatment.
• Offer care consistent with the family-centered care and medical home models.
• Treat families as full partners in decision-making regarding their child's care, including offering information, services, and support in a collaborative and respectful manner.
• Act as a customer advocate and strive to better meet the needs of, and support, patients and/or families.
• Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive, and conscientious manner.
• Respond quickly to parent requests and concerns.
• Provide appropriate education/information to patients and/or families.
• Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals.
• Develop positive working relationships with peers/colleagues and acknowledge others' skills, experience, knowledge, creativity, and contributions.
• Share knowledge and/or provide support for team members.
• Contribute to and promote a positive and professional work environment/atmosphere.
• Manage records per department policy.
• Absorb and assist with collection of data for various forms.
• Obtain consent and release of information forms when indicated.
• Maintain patient files, records, and other information.
• Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
• May manage specimens per protocols.
• Maintain knowledge of all routine testing processes and retrieve test results.
• Communicate normal lab results as appropriately delegated.

Job Qualifications

• A high school diploma or equivalent.
• Graduate of a program in Medical Assisting AND No directly related experience OR Completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline.

About Us

Cincinnati Children’s, recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years, consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding. We are recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025), a Leading Disability Employer as noted by the National Organization on Disability, Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC), and a Top Workplace. We are committed to innovation and excellence in healthcare, and we strive to make a difference in the lives of children and families every day. We are dedicated to providing a supportive and inclusive work environment where all employees feel valued and empowered to contribute to our mission.