Medical Assistant

Principal Responsibilities

• Performs routine (noninvasive) patient care functions as prescribed by licensed health care personnel following established clinic policies and procedures within defined scope of education, training and responsibilities.
• Collections and records patient data including height, weight, BMI, temperature, pulse, respiration rate and blood pressure, pulse oximeter, and peak flow measurement. according to established policies and procedures
• Performs lab tests, including finger sticks, after appropriate training and verification of competency
• Administers immunizations and all medications per provider's order after a licensed health care professional verifies the correct medication and dosage
• Performs venipuncture and PPD skin placement. Documents measurement of PPD skin test and reports information directly to the provider or to the Registered Nurse
• Applies/removes bandages and dressings
• Provides basic health information and education to patients using established policies and procedures
• Performs routine clerical functions as assigned
• Schedules routine and follow-up appointments
• Accurately files all patients’ labs, X-ray, EKG results and other documents after the provider has seen and signed off the information
• Keeps patient exam rooms and work areas clean and stocked
• Maintains confidentiality at all times
• Participates in assigned staff and other meetings, including quality improvement, case conferences and in-service meetings
• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system
• Support patient flow and coordination in busy clinic environments, including walk-in and outreach-based services
• Provide trauma-informed, respectful care to patients experiencing homelessness, substance use, mental health conditions, and chronic illness
• Collaborate with medical, behavioral health, and case management staff to support holistic care plans
• Monitor inventory levels of medical supplies and report replenishment needs to clinic leadership
• Follow infection control and safety guidelines to maintain a safe clinical environment
• Support other JWCH clinic locations in the downtown area as assigned

Requirements

• High School Diploma or equivalent required
• Graduation from an accredited Medical Assistant school with a current MA certificate
• Verification of appropriate hours in approved Medical Assistant course to perform venipuncture
• Current BLS certificate from the American Heart Association or American Red Cross
• Minimum of 2 years of experience providing direct patient care in a clinical or community health setting
• Phlebotomy certification/license preferred
• Experience with Electronic Health Records (EHR), particularly NexGen, preferred
• Ability to work effectively in fast-paced, high-volume environments with diverse populations
• Strong interpersonal skills with a commitment to trauma-informed, culturally competent care
• Bilingual (English/Spanish) a plus
• Flexibility to work at various clinic locations in the Downtown Los Angeles area as needed
• Must maintain patient confidentiality and adhere to HIPAA regulations

Employee Benefits

• Medical, Dental, Vision
• Monthly employer-sponsored allowance for assistance with health premiums
• Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses
• Paid time off (vacation, sick leave) and 13 paid holidays
• 401(k) Safe Harbor Profit Sharing plan
• Mileage reimbursement
• Short- and long-term disability plans (LTD/STD)
• Life insurance policy & AD&D, and more!