Medical Assistant

The Role

A True Clinical Partner

Why This Position Stands Out

We are looking for a sharp, dependable professional to be the heartbeat of our clinical operations.

Perks

• High Impact, Zero Burnout
• No nights, no weekends, and absolutely no on-call
• No downtown congestion or parking fees
• Total Rewards: Comprehensive Health, Dental, and Vision insurance, a 401(k) Retirement Plan, and generous Paid Time Off (PTO) plus Paid Holidays

Who You Are

• Education: Graduate of an accredited Medical Assistant school.
• Dedicated Teammate: You value a collaborative "we" over "me" culture and are always ready to support your colleagues.
• Driven and Dependable: You take pride in your punctuality and your ability to keep a clinical day running smoothly.
• Clinically Skilled: You have a solid background in a medical office setting and understand the flow of a specialty clinic.

General Summary

The Medical Assistant supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team.

Essential Job Function/Competencies

• Performs various administrative and clinical duties under the direction of their assigned direct supervisor.
• Coordinates and schedules appointments of patients.
• Greets and prepares patients.
• Measures and records vital signs.
• Records patient interview, history, and chief complaint.
• Provides patient education with regards to medications, management of diseases, home treatments and special diets.
• Prepares patients for examinations and performs routing screening tests.
• Aids physicians with exams.
• Performs phlebotomy and collection of other lab specimens.
• Performs basic lab tests.
• Performs EKG’s.
• Aids with X-ray and physician therapy procedures.
• Prepares and administers medications with physician authorization.
• Changes dressings, applies bandages, removes sutures and other first aid procedures.
• Uses CPR skills when necessary.
• Prepares accurate, legal, and ethical documentation at all times.
• Opens office in the morning and closes in the afternoon.
• Maintains patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
• Maintains prescription ledger when needed.
• Ensures the back office has good flow, keeps rooms full and assists with room turnover.
• Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Adds medical history on all new patients and updates all established patients’ history in accurately.
• Prepares for seeing patients the following day, including patient confirmation for next day visit.
• Completes patient medical record requests when necessary.
• Aids in the orientation and training of new personnel.
• Ensures proper hand off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly.
• Punctual and dependable for assigned/confirmed shifts.
• Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
• Consistently demonstrates good use of time and resources.
• Adheres to HR, & Corporate policies and procedures.
• Ensures that all medical records are accurate and complete for all patients.
• Ensures compliance of healthcare regulations, medical laws and high ethical standards.
• Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
• Performs other position related duties as assigned.

Knowledge, Skills, Abilities

• Ability to perform well in stressful situations.
• Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
• Ability to work independently and manage multiple deadlines.
• Project Management.
• Vendor relations (for those MA’s that are required to order office and clinical supplies).
• Database management.
• Strong problem-solving skills.
• Skill in using computer programs and applications including Microsoft Office.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions.
• Excellent organizational skills and attention to detail.
• Complies with HIPAA regulations for patient confidentiality.

Requirements

• Education: Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements).
• Experience Requirements: 6 months experience working within a physician’s office desired. Urology experience desired.
• Physical Demands: Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%