Medical Assistant
About Us
Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care. We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. That commitment shows up in our results, including a patient Net Promoter Score of 91, compared to 32 for typical healthcare organizations. Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth. Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.
About The Role
As a Medical Assistant, you’re the heart of every patient visit. From the moment a patient walks in, you set the tone, taking vitals, prepping them for their provider, and making sure they feel seen and cared for. All medical assistants are cross-trained across front office, back office, labs and referrals. You’ll move between clinical and administrative work throughout the day: drawing blood, running EKGs, updating records, and coordinating follow-ups, keeping each visit flowing so providers can focus on care. This is hands-on, fast-paced, people-first work where your attention to detail directly shapes patient outcomes and experience. You’ll report to the Center Manager, with room to take on more as we grow.
Location
Location: Brandon clinic (some local travel may be required to help cover other centers)
Office Hours
Office Hours: Monday–Friday, 8am–5pm
What You’ll Do
- Own the patient visit, start to finish
- Take and record vitals, medical histories, and medication lists
- Prep patients for their exam so the provider can focus on care
- Handle the hands-on clinical work
- Administer medications, injections, and treatments as directed by the provider
- Draw blood and run basic lab tests
- Perform EKGs and PFTs
- Keep records and scheduling tight
- Document accurately in the EMR and keep patient records clean
- Cook up to date scheduling and follow-up appointments to keep care on track
- Answer patient questions promptly with concierge-level support
- Move as one care team
- Pitch in to help cover other areas of the clinic when the team needs you
- Bring a patient-first mindset while upholding our standards of care
What Success Looks Like
- Patients are prepped and seen on time, with minimal wait
- Records and documentation are accurate and complete before and after every visit
- Strong follow-up compliance that keeps patients on track
- You help sustain a clinic patient NPS of 90+
- Patient volume handled without dropping quality of care
About You
- 3+ years as a medical assistant, ideally in a primary care setting
- Confidence with vitals, blood draws, EKGs, and basic labs
- Strong communication skills that build trust with patients and teammates
- The ability to multitask and stay organized in a fast-paced clinic
- Composure and professionalism when things get busy
- A genuine warmth and a concierge-level approach to senior care
- A mindset grounded in our core values of Heart, Excellence, Accountability, Resilience, and Teamwork
Why You’ll Love Working Here
- Make An Impact Every Day - Be part of a mission-driven team transforming primary care for seniors. Your work directly supports better outcomes, better coordination, and better experiences for some of the most vulnerable patients in healthcare.
- Work That Actually Matters - We’re not a volume-driven system, we’re accountable for outcomes. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered.
- Build And Grow With Us - We’re building more than a company, we’re building careers. As we expand, you’ll have opportunities to grow your skills and take on new challenges.
- Strong, Transparent Compensation & Benefits - $19-25 per hour, based on experience and qualifications, Generous annual performance bonus, Health, dental, and vision insurance, Paid time off + paid sick time, 401(k) with company match
Our Selection Process
- Application → Initial interview → Skills/experience interview → Clinic visit + short values interview → References
Equal Employment Opportunity and Commitment to Diversity
We believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost. We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply.