Jobs · Healthcare · Indiana

Medical Assistant

GoHealth Urgent Care · Westfield, IN · 3 days ago
HealthcareFull-time

About Us

At Community–GoHealth Urgent Care, we're committed to delivering effortless, high-quality care to the communities we serve. Through collaboration with Community Health Network, we provide convenient access to care while fostering a culture built on compassion, innovation, and accountability.

Position Summary

As a Medical Assistant, you'll play a key role in supporting our providers, radiologic technologists, and patients. This is a fast-paced, patient-facing position where you'll help ensure an efficient and positive care experience—from check-in through discharge. We're looking for someone who is organized, service-oriented, and thrives in a collaborative team environment.

What You'll Do

  • Register patients and verify insurance and eligibility
  • Room patients and prepare them for examination
  • Record medical history and vital signs (blood pressure, temperature, etc.)
  • Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG)
  • Assist providers during patient visits and communicate patient needs
  • Process co-pays and schedule follow-up appointments
  • Maintain clean, stocked, and organized exam rooms and front desk areas
  • Manage medical records, documentation, and patient communications
  • Answer phones and respond to patient inquiries
  • Support daily clinic operations including opening/closing duties

Required Qualifications

  • Medical Assistant certification is REQUIRED at time of hire
  • Accepted Certifications Include:
    • CCMA – Certified Clinical Medical Assistant (NHA)
    • CMA – Certified Medical Assistant (AAMA or CHP)
    • RMA – Registered Medical Assistant (AMT, AAH, or ARMA)
    • NCMA – National Certified Medical Assistant (NCCT)
    • NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
  • Basic Life Support (BLS) (American Red Cross or American Heart Association) – required at hire
  • High school diploma or equivalent required

Preferred Qualifications

  • Graduate of a Medical Assistant program
  • 1+ year of Medical Assistant experience within the last 3 years
  • Strong knowledge of medical terminology

Skills & Attributes

  • Excellent communication and patient service skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong organizational and time management skills
  • Proficiency with EMR systems and Microsoft Office
  • Team-oriented with a collaborative mindset

Our Core Values

We Live Our Values Every Day

  • Collaboration – Working together to deliver the best outcomes
  • Innovation – Improving processes and the patient experience
  • Diversity & Inclusion – Respecting and valuing all perspectives
  • Integrity – Doing the right thing, always
  • Accountability – Taking ownership and delivering results

Why Join Us?

  • Competitive pay and benefits
  • Monthly bonus based on performance metrics
  • Opportunities for growth and development
  • Supportive, team-oriented culture
  • The chance to make a meaningful impact in your community

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