Medical Assistant

General Summary of Duties

Aid in the daily operations of the clinic as directed by the physician to maintain positive patient relationships and care.

Supervision Received

By Clinical Coordinator

Typical Physical Demands

• Requires gross and fine motor skills for standing, walking, lifting, carrying, pushing, pulling, squatting, and reaching.
• Requires normal visual acuity and hearing.

Typical Working Conditions

• Work in a clinical office environment with frequent patient contact.

Principal Duties

• Assist the physician with patient care.
• Assist patients with physical disabilities.
• Suggest and demonstrate proper body postures and muscle movements in corporate settings to prevent disorders like carpal tunnel syndrome.
• Ensure that day-to-day clinical operations are conducted professionally and efficiently.
• Schedule and precertify tests.
• Draw up injections and mark superbills correctly for services provided.
• Answer medically related questions from incoming patient calls, coaches, and other physicians.
• Show strong leadership abilities with a significant focus on interpersonal skills with prospective patients and colleagues.
• Schedule and answer questions regarding patient appointments.
• Prepare clinic charts and actively participate in improving overall office performance.
• Maintain patient confidentiality.
• Adhere to policies and procedures.
• Perform any other functions deemed necessary and appropriate by management.

Requirements

• Licenses, certifications, or education requirements: Certification required.

Skills and Abilities

• Effective communication in a professional and courteous manner.
• Ability to work in stressful situations.
• Excellent organizational skills.
• Sharp computer skills.
• A professional attitude.