Medical Assistant /Associate (Comprehensive Musculoskeletal Center) - Brighton Center for Specialty Care

About the role

The Brighton Center for Specialty Care is one of the newer University of Michigan Ambulatory Care facilities dedicated to providing high quality health care services for adults and children. The 2‑story facility is located at 7500 Challis in Brighton, MI. We are actively seeking compassionate, enthusiastic, and patient‑focused individuals who will share in the goal of crafting the ideal experience for our patients, families, and employees. You will play an integral role within our institution and are important to delivering the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well‑rounded employee and individual, and to help you advance in your career.

Mission Statement: Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components — patient care, education and research — that together enhance our contribution to society.

Responsibilities

• Function as part of a team to manage patient flow in a fast‑paced, outpatient clinic setting. Duties include but are not limited to: taking vitals, accurately updating medications and other information in the electronic medical record, prepping patients and physicians for procedures, and maintaining clinic flow.
• Support providers and patients for all clinic visits within the Comprehensive Musculoskeletal Center, including Back & Pain, Neurology Pain, NeuroSport, Neurosurgery, Orthopaedic Surgery (Adult and Pediatric), PM&R (Adult and Pediatric), and Rheumatology.
• Provide direct patient care including intake, suture removal, wound care, casting and bracing as directed by providers.
• Set up and assist in complex procedures requiring knowledge of complex and varied equipment, such as injections, reductions, pin removals, hand procedures, Ultrasound, and Tenex.
• Provide routine but complex instructions for patient procedures and treatments according to unit guidelines and as delegated by providers and nurses.
• Coordinate clinical services provided to patients, including radiology imaging and tests, blood draws, and lab routing of specimens.
• Support provider video visits: reminder calls, portal assistance, intake, obtaining medical records and imaging needed for the provider.
• Assist and back up PSA Nurse with in‑basket