*Medical Assistant - 36hrs per week, $3,000 sign-on bonus!

Position Summary

Clinical Support staff work collaboratively with all members of the care team providing world class service to both the patients and staff of Martin’s Point. This is accomplished by working to actively enhance patient relationships and loyalty.

Pre-planning for patient visits
Managing visit cycle time, office workflows, and patient access (phone, scheduling)
Assisting assigned provider and care team with rooming and patient care procedures, including electronic documentation
Clinical Support staff will receive day-to-day clinical direction from the on-site RN Clinical Operations Leads, Clinical Managers or Clinical Quality Specialists

Job Description

• Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed.
  Ensures all consults and charts are scanned, downloaded and communicated in preparation for patient contact.
  With provider supervision, work in provider desktop, review and assist in Health Matrix and other population health management functions.
  Coordinates and manages provider’s desktop activity (i.e., lab result reporting, phone calls, order entry, RX processing, and outreach efforts) following standard processes and protocols in oversight of meeting provider and patient needs.
  Traits as directed by protocols.
  Performs direct patient care services in accordance with clinical protocols in a patient-centered manner.
  Sure provider schedule meets the needs of patients (visit and non-visit).
  Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes.

  Duties vary according to state law and include taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting during diagnostic examinations.
  Medical assistants collect and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
  MA’s may instruct patients about medications and special diets as directed, prepare and administer medications as directed, authorize drug refills according to protocols as directed, telephone prescriptions to a pharmacy, draw blood, prepare patients for X-rays, take electrocardiograms, remove sutures, and change dressings.
  MA’s serve as direct link and communicator between patient and other health care professionals.

  Key Outcomes

  • Ensures all consults and charts are scanned, downloaded and communicated in preparation for patient contact.
  • With provider supervision, work in provider desktop, review and assist in Health Matrix and other population health management functions.
  • Coordinates and manages provider’s desktop activity (i.e., lab result reporting, phone calls, order entry, RX processing, and outreach efforts) following standard processes and protocols in oversight of meeting provider and patient needs.
  • Traits as directed by protocols.
  • Performs direct patient care services in accordance with clinical protocols in a patient-centered manner.
  • Sure provider schedule meets the needs of patients (visit and non-visit).
  • Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes.

  Education/Experience

  • High School diploma or equivalent
    For Clinical Support I : Must hold a current MA certification by AAMA, AMT, NHA or NCCT and retain active certification for duration of employment. Completion of a two year accredited Medical Assistant Program/Associate Degree is preferred.
    For Clinical Support II : Completion of Licensed Practical Nurse program and an active, unrestricted LPN license required.
  • Basic Life Support (BLS) certification is required
    Related experience in a physician's office, medical setting or outpatient clinic required.

  Scope of Practice

  • MAs work under the license of their supervising physician. MA’s may report to Clinical Leadership staff for tasks that do not require clinical judgment. Tasks requiring clinical judgment and health counseling must be overseen by the physician they are supporting.
  • MAs may assist Physicians, Physicians Assistants and Nurse Practitioners with patient preparation and treatment, patient chart organization, dissemination of reports; referrals, telephone calls, inventory, ordering and general organization.
  • MAs may be required to have an authorization by the state to perform needle injections and venipunctures. MA’s may be required to demonstrate knowledge and demonstrate competence in vaccine/medication administration prior to and/or ongoing in their regular assignment of duties.
  • Some states require that the medical assistants who draw blood for lab tests are certified and have passed a practical exam as part of phlebotomy training.