Medical Assistant (31578)

Clinical Responsibilities

• Turn on and log into exam room computers each morning.
• Clean exam rooms, tables, and chairs at a minimum daily (with sanitizing wipes).
• Stock linens every morning and as needed.
• Stock supplies in cabinets.
• Order needed supplies in a timely manner through the appropriate person.
• Clean endoscopes (following written procedure after use and store appropriately) (change Cidex once weekly even if not used).
• Order and reorder all samples when supply is getting low.
• Assist nurse (applies to WV and PCROC) in giving supplies to appropriate patients.
• Order free radiation books in English and Spanish from the American Cancer Society.
• Order free nutrition books from The American Cancer Society.
• Maintain compiled folders for each treatment modality.
• Maintain adequate folder information sheets for patient education orders with marketing when supply is low.
• Maintain an adequate supply of nasal spray for endoscopy (have on average 5-6 on hand).
• Inform the appropriate person when the Cidex cleaning solution is getting low.

Chart Prep

• Charts should start to be worked up 2 weeks in advance and to be done 1 week in advance of the visit.
• Review patient documents and request all appropriate records.
• For every patient with a Palo Verde Medical oncologist, obtain the latest notes/labs and radiology reports from ONCO.
• For every patient, request notes from appropriate other specialists (for example, Med Onc, ENT, urology, neurosurgery, surgeons).
• Obtain radiology reports for any studies ordered by our physicians or other specialist in their notes.
• Order CD disks from centers where we do not have remote access.
• Obtain PSA (and testosterone) results for all follow-up prostate patients.
• Communicate with the patient if results are not available.
• Obtain operative reports and pathology for any patient following up after a surgery/procedure.
• Input all available data into history, allergies, review of systems, medications, etc., found within obtained records.

Patient Care

• Room all follow-up and new patients in a timely manner.
• Identify NEW patients by their name and ask for their date of birth.
• Take a photo, especially if the patient will be under treatment.
• Identify follow-up patients by name and chart ID picture/DOB.

Treatment Visits

• Check weight (if unable to stand, ask recent known weight).
• Complete the QM code if under or overweight and provide education material appropriately.
• Complete set of vitals – Approve.
• Falls risk: Complete the questionnaire, type in a yes or no answer, and complete the QM code appropriately.
• Depression Screening: Complete the questionnaire.
• Review allergies, complete and reconcile.
• Add new medications and reconcile.
• Review problems, review diagnosis and reconcile.
• Complete appropriate Review of Systems for anatomical site – approve.
• Complete a “Paper” transition of care by checking off all boxes that allergies, diagnosis, and medications were reconciled, if applicable.
• Ask about follow-up appointments with specialists listed and imaging performed.
• Check smoking status (update in social history every visit).
• As appropriate (age and gender etc.): Complete patient Medical, Surgical, Social, Family, and Gyn Histories (update during follow-ups).
• For Female Patients: Check last mammogram add to Health tab, GYN section, in Mammogram area, and comments as to “patient reported,” if normal or abnormal with date performed (update in, must have month and year).
• Update per Quality Measure requirements. Complete the QM code if applicable for exclusion only.
• Check last PAP (update in Health tab GYN section, must have month and year)/Last menstruation. Update per Quality Measure requirements.
• Check when the last Colonoscopy was performed (update in the Health tab surgical section, select if normal or abnormal with year). Also, add the patient report, if normal or abnormal, to the patient comments section with the date performed. Update per Quality Measure requirements.
• Complete the QM code as performed and the exclusion if appropriate.
• Check smoking status (update in social history every visit).
• Complete QM measure for current smokers only and provide cessation material (ASH line).
• All Quality Measures must be completed as applicable.
• Review Quality Measures as needed.
• Send patient education material to patients electronically during each visit via email.
• Find appropriate material applicable to each patient IE, Diagnosis information, drug order information, smoking cessation, radiation therapy information, etc.
• For breast patients: Have the patient change into a gown.
• For skin patients: Take a photograph of the treatment site with a ruler (or new site).
• For head and neck patients: Set up an endoscope.
• On Treatment Visits: Check Weight.
• Complete Vitals – approve.
• Complete Falls risk – type in a yes or no answer.
• Review medications (add or remove any chemotherapy agents); do not reconcile unless there is a medication change.
• Give report to MD/NP/PA or Nurse. If a nurse is with another patient, review with the provider.