Medical Assistant 2 - Orthopaedics

About the role

The University of Miami/UHealth Department of Orthopaedics seeks a full-time Medical Assistant 2 to join our team in Plantation, FL.

Responsibilities

• Supports patients' individual needs and respects their spiritual beliefs, faith, and practices.
• Establishes a trusting relationship by creating and maintaining a conducive climate for healing.
• Prioritizes and integrates multiple requests and work expectations.
• Communicates clearly and in a timely manner to patients and family members, as well as the appropriate team members.
• Sets up treatment/exam rooms with proper supplies, instruments, and materials, as directed.
• Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
• Performs vital signs, EKG, phlebotomy, and documents in patient’s medical record.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and completes required forms for laboratory work.
• Maintains accurate and complete patient records and documentation.
• Orders, stocks, and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
• Maintains high level of customer service and excellent patient relations.
• Provides clinical support to physicians and other medical providers.
• Assists with minor procedures as needed.
• Assists with medication, medical supplies and equipment as needed.
• Removes sutures/staples, assists in wound care under the direct supervision of a physician.
• Affords casts, splints, and other orthopaedic devices if necessary.
• Coordinates patient flow in/out of the pod with the goal of and emphasis on minimizing waiting time for the patients.
• Prepares patient (provides gowns, assists patient), area, and medications for procedures.
• Maintains exam rooms and cast room fully stocked and ensures that rooms are cleaned after each patient.
• Uses, maintains and cleans medical equipment.
• Obtains authorizations for special procedures, etc. from insurance companies.
• Labels, processes and ships aspirations and needle biopsies.
• Affords physicians with pertinent medical information from the patient and is always readily available to the physician throughout the examination to facilitate the management of patient care.
• Handles all medical emergencies in a timely and competent manner always putting patients’ safety first.
• Receives and records requests from patients by telephone (medication refills, referral requests, lab results, medical advice, etc.).

Qualifications

• Education: High School Diploma or equivalent/relevant experience, certification or license.
• Certification and Licensing: Approved MA Certifications: CMA, RMA, CCMA, NCMA, NRCMA. Additional certification: American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers. HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional.
• Experience: Minimum 2 years of relevant experience required.
• Knowledge, Skills, and Attitudes: Learning Agility, Teamwork, Technical Proficiency, Communication.

Skills

• Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
• Attains educational knowledge and competencies that reflect current clinical practice skills.
• Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
• Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
• Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations.
• Incorporates protocols and standards of care into daily practice.
• Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.

Benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.