Medical Assist. Phy. Pract Sup

About the role

The Medical Assistant plays a key role in supporting daily clinical operations at each of Care New England’s primary care and specialty practices by delivering high-quality, patient-centered care. Reporting to a practice leader and working under the supervision of licensed healthcare providers, this position is responsible for performing a range of clinical and administrative tasks to ensure smooth patient flow and effective care delivery. The Medical Assistant fosters a compassionate, well-organized, and efficient environment that enhances the experience for both patients and healthcare teams.

Responsibilities

• Performs rooming procedures, including patient identification, vital signs, medication reconciliation, history intake, and documentation in EPIC.
• Assists with procedures such as EKGs, immunizations, wound care, specimen collection, and minor office interventions; prepares instruments and ensures compliance with time‑out protocols.
• Administers oral, subcutaneous, and intramuscular medications as needed/ordered and documents accordingly.
• Monitors and records vital signs including blood pressure, height, weight, pulse, respirations, temperature, and vision screenings.
• Obtains prior authorizations for imaging studies and prescribed medications.
• Prepares charts by reviewing prior documentation, scanning external records, and verifying completeness.
• Follows infection control protocols through routine disinfection, hand hygiene, and safe handling of medical equipment.
• Coordinates follow‑up appointments, reviews procedure consents with patients, and ensures all paperwork is properly completed and filed.
• Maintains inventory of medical supplies, reports equipment issues, and ensures clinical areas are stocked and ready.
• Protects patient privacy in accordance with HIPAA and institutional policies.
• Exhibits professionalism, teamwork, and a patient‑centered approach in all interactions.
• May be asked to float to another CNEMG location as needed to support staffing needs.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• Completion of a medical assistant training program and/or a minimum of six months to one year of job‑related experience.