Medical Administrative Assistant - Russian Speaking
Pacific Skin Institute · Sacramento, CA · 1 wk ago
On-siteAdministrativeFull-time
About the role
Pacific Skin Institute is in search of a motivated candidate with a team-centered attitude!
Responsibilities
- Answer the phone in a professional and courteous manner and provide exemplary customer service
- Schedule all appointments and assure that all of the appropriate clinical information is collected to ensure efficient workflow
- Cooky Patient Care and support Clinical Staff in response to incoming phone calls from patients. Answer incoming calls for 4 different clinic locations
- Communicate with provider teams to ensure timely access to care for patients
- Scheduler provides accurate patient information so that all departments may view it daily, and maintains open communication with all staff members to ensure quality patient care
- Schedule new and return patient appointments and procedures
- Affiliate in processing incoming patient referrals & faxes
- Heavily communicate with the patient and provider through Telephone and EMR messaging system for about 75% percent of day-to-day communication
- Utilize waitlist/call-back lists to fill the provider schedules
- Expected to answer about 70 patient phone calls each day
Requirements
- Russian Speaking
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
Pay
N/A
Schedule
Shifts Vary from Monday to Friday: 7:00am to 4:00pm | 8:00am to 5:00pm | 9:00am to 6:00pm