Medical Administrative Assistant - Multiple Openings

About the role

This posting is for multiple Medical Administrative Assistant (MAA) positions across Mayo Clinic in Arizona, including but not limited to:

• Medical Admin Assistant Float Team - All Campuses
• Cardiovascular - Scottsdale
• CCM Operations - Phoenix Campus
• Transplant Services - Phoenix Campus
• Hematology/Oncology - Phoenix Campus
• Physical Medicine & Rehab Practice Support - Phoenix Campus
• HIMS Operations - Phoenix Campus
• Department of Surgery - Phoenix Campus
• Orthopedics - Phoenix
• Family Medicine - Phoenix
• GYN - Phoenix
• Neurology - Phoenix
• GI Hepatology - Scottsdale
• Surgery - Phoenix
• Infectious Disease - Phoenix
• Ophthalmology - Scottsdale
• Urology - Phoenix
• Sports Medicine - Tempe

Functions as an ambassador of the practice by serving as a liaison to patients, internal and external referring physicians, and all allied health staff. Provides superior customer service through handling a high volume of telephone calls. Must possess a good understanding of the unique characteristics and operations of the department/division to proficiently support the practice.

Responsibilities

• Facilitate patient access and respond to patient inquiries
• Accommodate referring physician requests
• Route patient concerns appropriately
• Maintain calendars and schedules
• Handle physician mail

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience.

Requirements

• High school diploma or G.E.D. equivalent required
• Minimum three years of secretarial, back office/front office experience in a physician's office or customer service role required
• Outstanding interpersonal skills with a commitment to customer service
• Healthcare experience preferred
• Completion of a medical terminology course preferred

Skills

• Excellent oral and written communication skills
• Strong computer experience with advanced proficiency in Microsoft Word and Excel
• Excellent organizational, analytical, and problem-solving skills
• Highly motivated, able to work independently
• Able to multi-task and prioritize workload

Mayo Clinic will not sponsor or transfer visas for this position, including F1 OPT STEM.

Pay

The starting wage for this position is $22.12 per hour. Experience and tenure may be considered along with internal equity when job offers are extended.

Benefits

• Benefits eligible

Schedule

• Full Time
• 80 hours per pay period
• Typical hours are Monday through Friday, 8 AM to 5 PM
• Weekend work as needed