Jobs · Information Technology · New York

MEDICAID ELIGIBILITY VERIFICATION SPECIALIST

NYC Department of Social Services · Manhattan, NY · 2 mo ago
Information TechnologyFull-time

About the role

The Bureau of Case Integrity & Eligibility Verification’s mission is to maximize revenue generation for DSS/HRA/DHS and outside Agencies, ensure payments are categorically eligible for their respective funding streams and carry out cost avoidance projects to minimize audit disallowances.

Responsibilities

  • Review and analyze Medicaid Assistance case records and computer data to determine which cases qualify for a category that is eligible for State and Federal funding.
  • Identify retroactive obligations that have not been claimed and to determine the effective date of adjustment for Federal and State reimbursements as established by case record entries and date of change and occurrence.
  • Review of Medicaid/Family Health Plus enrollees assigned more than one Client Identification Number (CIN) and subsequently enrolled into a Managed Care Organization (MCO) under different CINs as identified by New York Office of Medicaid Inspector General (OMIG).
  • Follow OMIG’s specific instructions and timeframe to return the file. Also, prepare Turnaround Documents (TADS) for demographic changes to improve the quality of clearance matches and to help prevent duplicate CIN assignments in the future.
  • Review of Medicaid/Family Health Plus enrollees assigned more than one Client Identification Number (CIN) and subsequently enrolled into a Managed Care Organization (MCO) under different CINs as identified by Office of New York State Comptroller (OSC).
  • Follow OCS’s specific instructions and timeframe to return the file. Also, prepare Turnaround Documents (TADS) for demographic changes to improve the quality of clearance matches and to help prevent duplicate CIN assignments in the future.
  • Review Invalid Social Security Number Validation files of Medicaid Assistance an invalid Social Security Numbers to assist with minimizing audit disallowances and minimizing fraud. Verify clients’ demographics and prepare Turnaround Documents (TADS), when applicable, to correct client demographics. Prepare reports of referrals to Investigation, Revenue and Enforcement Administration (IREA) for client call-in and suspected fraud cases.
  • Keep abreast of current Federal, State and Agency policy and procedures to ensure categorical eligible payments adhere to all appropriate regulatory requirements. Assess the potential impact on claims and claim adjustments the requirements governing the various funding streams to ensure BCIEV is current and in compliance with existing funding requirements.
  • Perform quality assurance for Enterprise Data Warehouse (EDW) and Medicaid Data Warehouse (MDW) queries testing and providing feedback to enhance EDW queries.
  • Complete manual case lookups in response to Medicaid related press inquiries, FOIL requests, and DSS/DHS/HRA Senior staff requests, when data match results are inconclusive, to provide accurate details, case category and eligibility.
  • Perform case review analysis of Agency audit findings of cases potentially claimed in an incorrect category.
  • Work on numerous special projects involving other areas of the agency.
  • Provide back-up documentation to substantiate claims and claim adjustments submitted by Finance Office/ORMD units.
  • Create case records utilizing screenshots from Welfare Management System (WMS), HRA One Viewer, Systematic Alien Verification for Entitlements (SAVE), Electronic Medicaid of New York (eMedNY), Paperless Office System (POS) and other systems.
  • Work on numerous special projects involving other areas of the agency.

Requirements

  • A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty;
  • An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above;
  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
  • Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Preferred Skills

  • Knowledge of Welfare Management System (WMS), Paperless Office System (POS), HRA One Viewer, and Electronic Medicaid of New York (eMedNY).

Qualifications

  • Minimum Qualifications: A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or an associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or a four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
  • Preferred Skills: Knowledge of Welfare Management System (WMS), Paperless Office System (POS), HRA One Viewer, and Electronic Medicaid of New York (eMedNY).

Pay

TBD

Schedule

9:00 am to 5:00 pm

Benefits

N/A

Application Instructions

N/A

Equal Opportunity Employer

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Minor Metadata

Job ID: 777973
Posted until: 2026-08-24
Title code: 10124
Civil service title: PRINCIPAL ADMINISTRATIVE ASSOC
Title classification: Competitive-1
Business title: MEDICAID ELIGIBILITY VERIFICATION SPECIALIST - Experienced (non-manager)

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