Medicaid Eligibility Team Coach

About the role

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Responsibilities

• Functions as a subject matter expert for designated departmental functions
• Responsible for subject area information and guidance that could include training, fact sheets, or other tools
• Aids in the development and improvement of new and existing Eligibility Professionals
• Provides mentoring/training through job shadowing and assistance for Trainee and Professional team members
• Communicate with consumers regarding a variety of issues related to Medicaid programs
• Coordinates with KDHE leadership on complex cases, as needed
• Assists with special projects and other departmental needs, as requested
• Maintain up-to-date knowledge of regulations, policies, and guidelines

Requirements

• High School diploma or GED equivalent; post-secondary education preferred
• One additional year of experience interviewing, investigating, compiling information, documenting decisions, interpreting guidelines and/or providing technical assistance relevant to the agency’s programs
• Minimum of one (1) years’ experience in completing Medicaid programs for KanCare

Qualifications

• Successfully complete KDHE Eligibility Training
• Post-secondary education in Business administration, Public Administration, Sociology, Psychology, Social Work or a related field may be substituted for the additional year of required experience
• Knowledge of Medicaid and managed care programs
• Minimum of two (2) years’ experience in determining Long-Term Care, Elderly and Disabled, or Family Medical eligibility with proven proficiency and knowledge
• Strong computer skills with the ability to maneuver in complex software systems
• Intermediate level of skill with MS Office, Outlook, and Internet usage
• Manage competing priorities
• Demonstrated ability to perform complicated, unrelated tasks efficiently and accurately in a fast-paced environment
• Demonstrated critical thinking skills
• Willingness to work part of a team
• Independently performs specialized and/or complex work assignments

Skills

• Good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation

Benefits

• Health insurance coverage
• Voluntary dental and vision programs
• Life and disability insurance
• A retirement savings plan
• Paid holidays
• Paid time off (PTO) or vacation and/or sick time

Pay

The estimated hourly rate for this role is $19. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.

Schedule

Not specified

Benefits

• Health insurance coverage
• Voluntary dental and vision programs
• Life and disability insurance
• A retirement savings plan
• Paid holidays
• Paid time off (PTO) or vacation and/or sick time