Medicaid Eligibility Specialist (Onsite) - Atlanta

About the role

As a Medicaid Eligibility Representative, you will work directly within our client hospitals, making a difference by connecting uninsured hospital patients with crucial funding like Medicaid. You'll work directly with patients, assisting them in completing applications and gathering necessary paperwork, as well as coordinating with relevant government offices to establish eligibility.

Responsibilities

• Successfully coordinate and manage the portfolio of applicants with support staff
• Work as a team player to meet both personal and group or office goals
• Conduct financial fact-finding interviews with patients who are seeking Medicaid and / or other community benefits
• Complete Medicaid and other applicable applications/releases
• Monitor all applicants who are eligible for Medicaid or other financial assistance or coverage plans, as required
• Enter clear and concise notes in the required patient accounting systems in both the hospitals and Meduit Health Systems
• Ensure all supporting documents, including applications and receipts, are obtained and filed timely
• Adhere to all policies and procedures and understand company handbook
• Adhere to all relevant regulations related to our involvement with Federal, State and local government programs as well as Meduit and our clients’ compliance programs

Requirements

• 1 year of previous call center experience (In-office or Remote)
• High School Diploma/GED
• Experience with electronic health record or similar software program
• Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)
• Excellent verbal and written communication and interpersonal skills
• May work occasional evenings and Saturdays

Qualifications

• Knowledge of medical terminology, HIPAA, Medicaid, Medicare, and Insurance
• Experience with medical billing/claims processing
• Time management and sound decision-making skills
• Experience providing excellent customer service in a variety of situations, including those that escalate

Skills

• Compassion
• Communication
• Problem-solving
• Teamwork

Benefits

What We Offer
Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA available
401(k) with company match
Paid Wellness Time and Holidays
Employer paid life insurance and long-term disability
Internal growth opportunities

Pay

$19 - $23 per hour base

Schedule

8am - 4:30pm Eastern Time Zone, Monday – Friday

Location

Onsite - 80 Jesse Hill Jr Dr SE Atlanta, GA 30303

Employment Eligibility

Must be legally authorized to work in the United States without sponsorship

Reasonable Accommodations

Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.