Medicaid Eligibility Advocate
Schedule
Tuesday – Saturday, 11:00 AM – 7:00 PM
About the role
HCA Healthcare has committed up to $300 million in programs to support team members over three years. As a Medicaid Eligibility Advocate you will screen and evaluate patients for existing insurance coverage, federal and state assistance programs, or hospital charity applications, and manage the end‑to‑end eligibility process.
Responsibilities
- Screen and evaluate patients for existing insurance coverage, federal and state assistance programs, or hospital charity applications.
- Re‑verify benefits and obtain authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment.
- Ensure appropriate signatures are obtained on all necessary forms.
- Obtain legally relevant medical evidence, physician statements, and all other documentation required for eligibility determination.
- Complete and file applications.
- Initiate and maintain proper follow‑up with the patient and government agency caseworkers to ensure timely processing and completion of all mandated applications and accompanying documentation.
- Ensure all insurance, demographic, and eligibility information is obtained and entered into the system accurately.
- Document progress notes to the patient’s file and the hospital computer system.
- Participate in ongoing, comprehensive training programs as required.
- Follow policies and procedures to contribute to the efficiency of the office.
- Cover and assist with other office functions as requested.
- Make field visits as necessary; reliable personal transportation must be readily available.
Qualifications
- Associate’s degree preferred.
- Minimum one year of related experience preferred, preferably in healthcare.
- Relevant education may substitute for the experience requirement.
Benefits
Parallon offers a total rewards package that supports the health, life, career, and retirement of colleagues. Eligibility for benefits may vary by location.
- Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
- Wellbeing support, including free counseling and referral services.
- Time away from work programs: paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence.
- Savings and retirement resources: 401(k) Plan with a 100 % match on 3 % to 9 % of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
- Education support: tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
- Additional benefits: fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
About the company
Parallon provides full‑service revenue cycle management — total patient account resolution — for HCA Healthcare. Services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. Parallon also delivers targeted solutions such as Medicaid Eligibility for external clients nationwide. The organization has over 17,000 colleagues and serves nearly 1,000 hospitals and 3,000 physician practices.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion on charitable care, uninsured discounts, and other uncompensated expenses. “Good people beget good people.” — Dr. Thomas Frist, Sr., HCA Healthcare Co‑Founder.